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Adobe Analytics - key concepts

This section contains the key concepts for Adobe Analytics, a brief description of the concept, and a specific documentation link with additional detail on the topic.

Analytics tools

Product
Description
Documentation Link
Analysis Workspace
Browser solution for building robust, custom analysis projects and democratizing insights. Offers more report flexibility than Reports & Analytics
Reports & Analytics (formerly SiteCatalyst)
Browser solution for reporting and analysis. Starter tool in the Analytics package.
Report Builder
Excel add-in that lets you build customized requests from Adobe Analytics data, and visualize them using Microsoft Excel.
Ad Hoc Analysis (formerly Discover)
Java-based tool for advanced digital analysis.
Data Workbench (formerly Insight)
Designed to collect, process, analyze, and visualize data from both online and offline customer interactions across multiple channels.
Data Warehouse
Raw, unprocessed data for storage and custom reports, which you can run by filtering the data. Not hit level.
Adobe Mobile Services
Brings together mobile marketing capabilities for mobile applications from across the Adobe Experience Cloud, letting you understand and improve user engagement with your applications.
Adobe Exchange Data Connectors (formerly Genesis)
Import tracking data from third-party applications into Analytics, to give end-to-end visibility into performance in one central location.
Dynamic Tag Management (DTM)
Helps you manage your Analytics, Target, and other tags across all of your sites, regardless of your number of domains.
Adobe Launch
The next generation of website tag and mobile SDK management capabilities from Adobe.

Key terminology

Click here for an expanded glossary of Adobe Analytics terms.
Term
Description
Documentation Link
Props (Custom Traffic)
Dimensions used to track page-by-page site traffic activity. Props do not persist between pages. Key applications of traffic variables:
  • Simple counting to find 'most popular' of a specific value
  • Visibility into how users are pathing through your site
Examples of traffic variables: Page Name, Site Sections, Browsers
eVar (Custom Conversion)
Dimensions that persist for a period of time that is customized by you. Expiration options include event expiration, visit expiration, or X-day expiration and should be driven by the type of analysis that will be performed on that variable.
Key differences between eVars and props:
  • Props are often used for pathing analysis because persistence is removed.
  • eVars are often used for conversion analysis.
Examples of conversion variables: Internal Search Terms, Internal Promotions, External Campaigns (s.campaign)
Events/Metrics (s.events)
Metrics that measure key actions that we want to our visitors to take on our site. There are 3 types of events: Counter, Numeric, and Currency. Events are most useful when added to conversion variable (eVar) reports. The eVar provides the qualitative information about what happened and the Event gives quantitative information about what happened.
Key differences between eVars and events:
  • eVars tell us who, what, or which affected conversion
  • Events measure how many conversions took place
Examples of conversion events: Orders, Application Starts, Leads, Revenue.
Components
Dimensions, metrics, segments, and time granularities (date ranges) that you can drag-and-drop onto a project.
Dimensions
Collection of eVars, props, classifications, and standard Adobe collected values.
Metrics
Collection of implemented events and calculated metrics.
Calculated Metrics
Ability to derive custom metrics from existing metrics captured through your implementation.
Segments
Ability to build, manage, share, and apply powerful, focused audience segments to your Analytics reports. Segments are shared across Analytics products and can be shared across the Experience Cloud.
Time (Date Ranges)
Ability to filter date to any time period & create custom date ranges that can be reused in your analysis.
Visualizations
Rich visuals that can help bring data to life in your projects.
Curation
Ability to limit the components accessible in a project or Virtual Report Suite.

Key reports

Report
Description
Documentation Link
Full Dimensions/Reports List
Definition of all dimensions/reports available in Adobe Analytics.
Advertising Analytics
Analyze all your Google and Bing Paid Search data side by side, within Adobe Analytics. Dimensions created through the integration include Ad Platform, Keyword, Match Type, etc. Metrics created are AMO Impressions, AMO Clicks, AMO Cost, Avg. Position, and Avg. Quality Score.
Audience Analytics
Enrich inbound Analytics hits with a user's audience membership in AAM. you can incorporate AAM audience data such as demographic information (e.g. gender or income level), psychographic information (e.g. interests and hobbies), CRM data, and ad impression data into any Analytics workflow. Dimensions created through this integration are Audience ID & Audience Name.
Attribution IQ
Enables you to understand how meaningful engagement takes place across the customer journey, intelligently identifying inflection points that lead customers to target outcomes, effectively optimizing marketing initiatives. Models include first, last, linear, participation, j-shaped, inverse j-shaped, u-shape, same touch, custom and time decay.
Anomaly Detection
A statistical method to determine how a given metric has changed in relation to previous data. AD is turned on by default for all trended visualizations in Analysis Workspace.
Contribution Analysis
Explores the "why" behind anomalies that occur, by running an automated analysis of every single metric and dimension you have access to.
Cohort Analysis
A cohort is a group of people sharing common characteristics over a specified period. Cohort analysis aides in analyzing retention & churn of your users.
Customer Journey Reports
Displays information about the path your users take through your site or app. Prop, eVars and events can be used in this analysis in Analysis Workspace.
Marketing Channels
Reports that help you learn which external channels drive users to your site and which are most effective at driving conversion. First & Last touch attribution views are provided. This is the preferred external traffic source report in Adobe Analytics (rather than Campaigns or Traffic Sources) because it is the most comprehensive look at both paid and organic channels.
Mobile
Displays information about websites accessed from a mobile device or tablet.
[Mobile report
Mobile App
Displays basic usage information related to your mobile apps. These reports are available once our SDK is implemented & reporting is turned on. Additionally, Adobe Mobile Services has created a separate mobile app interface that provides more comprehensive app data, enabling you to understand and improve user engagement with your apps. Access the interface here .
Segment Comparison
Discovers the most statistically significant differences among segments through an automated analysis of every single metric and dimension you have access to.
Site Content report
Displays information about which pages and areas of your site are most active and which servers are getting the most use.
Site Metrics report
Display quantitative information about your website, such as unique visitors, orders, revenue, etc. Each metric can be placed in other item-based reports.
Visitor Profile
Reports that help you see purchasing patterns of customers from various profile categories, including countries, states, ZIP/postal codes and domains.
Visitor Retention
Displays information about your customer loyalty, such as how many & how often visitors return to your site.
Project Link, Sharing and Scheduling
Methods to save and/or share your work with other in the Analytics interface.

Key metrics

Metric Name
Definition
Documentation Link
Full Metric List
Definition of all metrics in Adobe Analytics.
Unique Visitors
The number of unduplicated visitors to the website over the course of a specified time period.
Visits
A sequence of page views in a sitting. The visit begins when a person first views a page on the site and ends after 30 minutes of inactivity.
Page Views
A page view occurs when a visitor views a page on your web site.
Instances
The number of times a variable was defined. Each time Adobe Analytics sees a value within a variable, instances are incremented by one in that respective report.
Occurrences
The number of times a variable was defined or persisted.

Import options

Option
Description
Documentation Link
Classification Importer
Import metadata against captured dimensions via browser or FTP upload. Manual method compared to Rule Builder.
Rule Builder
Automatically create metadata classifications of dimensions based on user-defined rules.
Customer Attributes
CRM data uploaded to the Experience Cloud for use in Adobe Analytics and Adobe Target.
Data Sources
Impor offline metrics into Analytics against dimensions or simply by day.
Adobe Exchange Data Connectors
Native Integrations
Audience Analytics & Advertising Analytics.
See "Key Reports" section.

Export options

Option
Description
Documentation Link
UI downloads and scheduling
Export data from Analysis Workspace as CSV or PDF
Report Builder
See Analytics tools.
Analytics API
Create your own customized queries of Analytics data.
Data Warehouse
See Analytics tools.
Analytics Data Feed
Most granular way to get data out of Analytics. Set up a hit-level feed out of Analytics.

Data collection and validation

Method/Resource
Description
Documentation Link
Developer Resources
Documentation that outlines the libraries available to collect Analytics data across all available platforms (web, mobile app, video, flash, etc)
Implementation Guide
A description of data collection variables and details on implementing data collection code in JavaScript.
App Measurement (s_code)
Global variable management
App SDKs
Customized package that includes a pre-populated version of the configuration file for Apps.
DTM and Adobe Launch
See Analytics Tools.
VISTA
Enables you to apply server-side logic to alter or segment data as it is collected.
Processing Rules
Ability to set, modify, and copy variables in the Analytics UI, to alter the data collected.
Debugger Options
There are several debuggers & packet sniffers available to help validate your implementation, including the Adobe Experience Cloud debugger.
Data Insertion API
The Data Insertion API provides a mechanism for server-side data collection and submission to Experience Cloud servers. Instead of using JavaScript beacons on each Web page to transmit visitor data to Experience Cloud servers, server-side data collection collects data based solely on Web browser requests and Web server responses.