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Microsoft CRM, Salesforce, Oracle CRM On Demand

These three activities are pre-configured CRM connectors. They are similar to the CRM connector presented in the CRM Connector section.
Nevertheless, you have more specific options. In particular, you can choose the type of campaign to carry out for the synchronization:
  • Insert or update : creates an entry if it doesn't exist or updates it if it already exists.
  • Insert : creates an entry if it doesn't exist.
  • Update : updates an entry if it already exists.