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Documentation Updates

This page lists all the new features and documentation updates per month and Campaign release.
You can also consult the Adobe Campaign Classic Release Notes for more updates.

July 2020

A new section has been added with guidelines related to Campaign Classic monitoring. Read more
The Privacy and Consent section has been enhanced with more detailed information and useful links. Read more .

June 2020

The Removing a quarantined address section has been updated. This includes clarification of the cases in which addresses are automatically removed from the quarantine list. Read more
Use cases have been added on how to encrypt and decrypt data using Control Panel and Campaign workflows.
Both ‘whitelist’ and ‘blacklist’ terms have been removed from Adobe Campaign documentation. Some occurrences of these terms may still exist in the product UI, option names and internal code, but will be replaced in upcoming Campaign releases with ‘blocklist’ and ‘allowlist.’
The Experience Cloud Triggers and dobe Campaign Classic integration page has been moved here .

20.2 - 08/06/2020

New capabilities included in the release
Support of Emoticons - Read more
Azure Synapse FDA Connector - Read more
Thailand and Brazil Privacy Laws - Read more
Other documentation updates coming with the release
The new option enabling to unpublish a transactional message template is documented in this section .
The new options allowing to set limitations when sending emails that include images downloaded from a personalized URL and attachments have been added to the list of Campaign Classic options. Read more
The new Prepare the delivery parts in the database option is documented in this section .
The Validating the delivery section has been clarified and updated. Read more
The parameters related to the new tracking link signature mechanism have been added to the Server configuration file section.
The Compatibility matrix has been updated. Read more
The cleanup workflow section has been updated. Learn more
The Campaign network endpoints have been moved to this section .
The Spam Assassin installation section has been updated with the new installation file name. Learn more
The section on duplicating environments has been updated. Learn more

May 2020

The Monitoring deliverability section has been moved and improved. Read more
The Deliverability troubleshooting section has been moved and improved. Read more
Deliverability guidelines when starting a new platform section has been enhanced. Read more
The Sending transactional emails with attachments section has been moved and updated. Read more
The Data package best practices section has been moved and updated. Read more

April 2020

The FDA rights table has been moved to the Accessing an external database (FDA) documentation. Read more
The FAQ has been updated with tips on how to clear soft and hard cache. Read more
Data model best practices have been improved with additional information on indexes. Read more
The section describing the Adobe Campaign built-in data model has been updated with more details on each table. Read more
Workflow use cases have been updated and reorganized into thematic sections. Read more
The Bounce mail qualification and Email management rules sections have been enhanced with updated information.
The Adobe Campaign Enhanced MTA article has been updated. It now only applies to Campaign Classic. Read more

March 2020

Data model best practices have been updated with new sections including Sequences , Performance and Large tables , amongst others. Read more
A new section describing the Adobe Campaign built-in data model and interaction between tables is now available. Read more
Additional key links have been added to the documentation home page. Read more
A use case has been added on how to integrate a dynamic offer from Adobe Target into an email in Adobe Campaign. Read more
A new section detailing the different languages available in Adobe Campaign is now available. Read more
Access management guidelines have been updated with more information on Named rights. Read more

February 2020

A new section outlining best practices and key recommendations while designing the Adobe Campaign data model is now available. Read more
A new section is available about Technical email configurations. Read more
The Deliverability FAQ has been updated with more details on the "quotas met" error message. Read more
AMP for Email is now supported by new email providers: the related documentation has been updated. Read more
The Email archiving section has been improved. Read more

20.1 - 17/02/2020

New capabilities included in the release
Snowflake FDA Connector - Read more
Hadoop FDA Connector Enhancements - Read more
Other documentation updates coming with the release
The installation , production and configuration guides have been updated with the new systemd unit used by the nlserver service startup. You can still use /etc/init.d/nlserver6, but Adobe recommends that you now use the systemctl command for interacting with the nlserver service.
The installation guide has been updated and synchronized with the latest version of the compatibity matrix. New supported systems have been added. Occurences to deprecated and unsupported systems have been removed. Read more
The Compatibility matrix has been updated with the Hadoop 3.0 and Snowflake FDA connectors. Read more
A best practice on IP affinity has been added to the installation guide. Read more
The database cleanup workflow section has been updated. The provided batch figures now reflect the code implementation. Read more
A limitation on FDA over HTTP has been added to the transactional messaging guide. Read more
Information has been added on the new option that allows you to define a time-out period for the JavaScript code and Advanced JavaScript code workflow activities. Read more
Information has been added on the new Start Pending view available in the Administration > Audit > Workflows Status node. Read more
The Sending push notifications guide has been moved, reorganized and improved with clarified information.
The new parameter for URLs report configuration has been documented here .
The Campaign Classic On-premise & Hosted capability matrix page has been updated with the new FDA connectors. Read more
The Campaign Classic Capability matrix page has been updated. Read more
The new Cleanup of Nmsaddress workflow has been documented here .
A limitation has been added when using a query activity in a workflow. Read more .
A new section has been added to detail the enhanced email address validation rules to send an address to quarantine in case of soft error. Read more
The parameter from the configuration file indicating that an instance is using the Enhanced MTA or not is now documented. Read more

January 2020

The Deliverability section has been moved, reorganized, and enhanced with updated content. Read more
A new section describing the Adobe Campaign Classic data model basics and how to access the description of each table is now available. Read more
The Adobe Campaign Enhanced MTA article has been updated with more detailed information on installing a specific Typology package on instances that do not add the required Enhanced MTA headers to every message. Read more
The use cases related to query designing have been reorganized into separate sections. Read more
A new section about tips and tricks on managing offers and using the Interaction module in Adobe Campaign Classic is now available. Read more
The Interaction documentation has been enriched with links to several videos that help understand better how to manage offers. Read more
The best practices article on how to optimize the queries running on your instance has been integrated into the documentation. Read more
Reporting guide has been updated and reorganized. Read more
An example of how to use an instance variable in a workflow has been added. Read more

December 2019

The "WdbcOptions_TempDbName" option has been added to the list of Campaign options. Read more
The FDA matrix page has been moved here .
The Access Rights Matrix page has been moved here .
The section describing how to define interactive content with AMP has been moved. Read more

19.2 - 02/12/2019

New capabilities included in the release
California Consumer Privacy Act (CCPA) - Read more
Interactive content with AMP - Read more
Workflow live monitoring - Read more
Secure SMS Messaging (TLS) - Read more
Other documentation updates coming with the release
The Adobe Campaign Enhanced MTA documentation is now available. Read more
A new section has been added on how to troubleshoot a workflow staying in the "Start as soon as possible" state within a campaign.  Read more
The new "NmsOperation_DeliveryPreparationWindow" and "WdbcKillSessionPolicy" options have been added to the list of Campaign options. Read more
A new document describing the Adobe Campaign Classic data model basics is now available. Read more
The new Maximum personalization run time option in the delivery properties is documented in this section .
The examples for API calls using an HttpServletRequest with logon() and query() have been updated. Read more .
A recommendation for sqlDefault attribute in schema definition has been added. Read more .
The integration between Adobe Campaign and Adobe Real-time Customer Data Platform is now referenced in the Integrating with Adobe Experience Cloud guide. Read more .

November 2019

A warning has been added to the Multiplexing the mid-sourcing server and Supporting several control instances sections mentioning that these deployments are not supported for fully hosted and hybrid clients.
A new section has been added to describe how to force the character encoding used when sending an email. Read more
The Access management section has been updated with the Privacy Data right . Read more
Information was added to specify that personalization fields content cannot exceed 1024 characters. Read more
The Control Panel documentation has been integrated into the new collaborative documentation set. Read more
The Delivery Best Practices getting started guide has been updated. Read more

October 2019

The list of error messages for Campaign Standard and Campaign Classic has been updated. Read more
The GDPR getting started guide has been improved and enriched. It is now a privacy management documentation including GDPR and CCPA. Read more
A new troubleshooting page has been added for tracking in Campaign Classic. Read more .
A new page of best practices for Adobe Analytics Data Connector has been added. Read more on Adobe Analytics Data Connector
The Delivery Best Practices getting started guide has been moved and updated. Read more
A recommendation has been added to the SMS channel documentation to avoid issues when using multiple external accounts leveraging the Extended generic SMPP connector with the same provider account. Read more
Information was added in the Scheduler activity documentation on how to prevent simultaneous executions of a workflow. Read more
The steps to configure Inbox rendering for on-premise installations have been added to documentation. Read more

September 2019

A new page has been added to provide general guidelines for maintaining Campaign Classic. Read more
Information related to workflows monitoring has been centralized into a new dedicated section. Read more .
A new page about general guidelines for tracking in Adobe Campaign Classic has been added. Read more .
The best practices for performance improvements of workflows and deliveries have been updated. Read more on workflows and more on deliveries .

19.1 - 30/05/2019

New capabilities included in the release
Control Panel - Read more
Audit trail - Read more
Other documentation updates coming with the release
A new Build upgrade FAQ has been created. Read more
The Compatibility matrix has been updated. The list of supported database systems has been updated as well as Android/iOS versions and related SDKs. The 19.0 Compatibility matrix has been archived.
The 'Deprecated and Removed Features in Campaign Classic' page has been updated. Read more
The description of the server configuration file has been added to the Installation guide. Read more
A section has been added describing the installation and configuration steps for hosted and hybrid models. Read more
A section has been added describing the Campaign server uninstallation steps. Read more
The security , deliverability and privacy getting started guides have been updated.
The description of the pre-process workflow option has been updated to reflect product changes. Read more
The Marketing Cloud Triggers technote has been updated. Read more
The list of error messages has been updated. Read more
Added more information on SOAP authentication methods for transactional messaging. Read more
The Apache configuration steps have been updated. Read more
A new page has been added including the list of endpoints for Campaign Standard and Classic. Read more
The Data package best practices article has been updated. Read more
The Managing Offers documentation has been updated with a new section listing best practices. Read more
A new Knowledge base article on using the offer catalog in Adobe Campaign Classic has been created. Read more
The Sub-workflow activity section has been enhanced with an example of usage. Read more
The Campaign Classic On-premise & Hosted capability matrix Knowledge base article has been updated with information relating to Archiving emails.
The Transactional Messaging documentation has been updated with a note regarding template publication. Read more
The Unprocessed bounce mails section has been updated with more details on the Forwarding address and Address for errors fields. Read more
A new section on workflow planning best practices has been added. Read more
Added two new options to the list of Campaign options: XtkSecurity_Restrict_EditXML and NmsOperation_OperationMgtDebug. Read more
Added information on the different external accounts available in Campaign Classic and how to configure them. Read more
Updated Analytics Data Connector section to reflect interface changes. Read more
Added information on the Billing report. Read more
Updated documentation on the Shared audiences integration. Read more
The following technotes have been updated: SMS connector protocol and settings and Sequence auto generation .
The Technical workflows section has been updated. Read more
The Campaign Domain Name Setup procedure has been improved and updated. Read more
The Migration procedure for Android Apps from Google Cloud Messaging (GCM) to Firebase Cloud Messaging (FCM) has been updated. Read more
The Campaign Hardware Sizing Guide has been updated. Read more
Information was added on Query Banding for the Teradata external account. Read more

January 2019

The Marketing Cloud Triggers technote has been updated. Read more
A note was added in the offer approval section to specify that the "Content approved" mention indicates that the content approval process has been achieved, whether all offers have been enabled/approved or not. Read more
A new section was added in the Installation guide, listing options from the Administration / Platform / Options node. Read more
Information was added about the use of seed addresses to protect your mailing list. Read more
Key steps when creating and sending a delivery have been regrouped into a new section, with references to the various channels when needed. Read more
The Email archiving section has been moved, reorganized and improved with clarified information:
  • Best practices have been added regarding emails per connection and BCC sending IPs parameters. Read more
  • We've updated the steps to upgrade to the new email archiving system (BCC) if you were already using email archiving with an older build (prior to Adobe Campaign 17.2 – build 8795). Read more
A use case has been added to the Automating with Workflows guide: Sending personalized alerts to operators. Read more
The "Migrating to a new version" section has been updated. The documentation now only details the steps for a migration to Adobe Campaign Classic v7 from any older version, as it is no longer possible to migrate to Adobe Campaign v6.11. Read more
The "Retries after a delivery temporary failure" section has been clarified. Read more
Links to the "Digital Content Editor" section have been added to the "Defining the email content" section. Read more
The "Transactional messaging architecture" section has been updated with a warning specifying that the control and the execution instances cannot be installed on the same machine. Read more
The "Workflow monitoring" section has been updated with a note for builds between 8700 and 8977 (18.10), including a link to the technote on how to install the Workflow HeatMap package for these builds. Read more
Added a use case on how to send an email with custom data fields using the Enrichment activity in a workflow. Read more
Feature videos have been moved here .
Two technotes have been added on Teradata and MySQL 5.7 .

18.10 - 05/11/2018

New capabilities included in the release
Push notification improvements - Read more
SQL Data Management activity - Read more
Workflow monitoring - Read more
Other documentation updates coming with the release
Campaign Classic APIs are now available in a dedicated page . If you were using the jsapi.chm file, you should now refer to the new online version.
The Compatibility matrix has been updated. Read more
The 'Deprecated and Removed Features in Campaign Classic' page has been updated. Read more
In the release notes and legacy release notes , a warning has been added for builds which have been recalled. Cumulative builds for 17.9, 18.4 and 18.6 have also been added.
The security , deliverability and build upgrade getting started guides have been updated.
The Privacy getting started guide has been updated with information on how to invoke the API externally and how to use queryDef to query for the status and download the GDPR file.
Added a transactional messaging use case to add email attachments on the fly to outbound dispatches. Read more
Updated the connection thresholds troubleshooting section. Read more
A section has been added on how to configure a proxy connection. Read more
Updated the section on authorized external commands restriction. Read more
Added a troubleshooting section related to SFTP usage. Read more
The overview section of the Sending Messages guide was reorganized. Information was added on the delivery creation global process and the different delivery types. Read more
The list of error messages has been updated. Read more
Moved the section on how to use seed addresses to the Sending Messages guide overview chapter. Read more
Added a new workflow use case: Managing updates from concomitant workflow executions. Read more
The "Inbox rendering" section has been updated with further information regarding Litmus and a more detailed procedure. Read more
The "SpamAssassin" section has been improved. Read more
A use case has been added to the "Managing marketing fatigue with pressure rules" section. Read more
A new use case describing how to create a cross-channel delivery workflow is now available. Read more
Some recommendations were added to the “Archiving emails” section. Read more
A new recommendation has been added regarding the minimum screen resolution for Adobe Campaign optimal use. Read more
The Experience Manager integration guide has been updated with some clarification added to the configuration of this integration. Read more
Added information on the difference between group type list and list type list. Read more
Updated the code to send a report extract as an attachment over email. Read more
Added an example on how to create a query to filter recipients who didn't open an email in the last 7 days. Read more
Updated the Sharing audiences with Adobe Experience Cloud integration guide. Read more
The Common question help page now contains information about Campaign available languages, webform translation and multilingual emails. Read more
Difference between US English and UK English instances are now listed in a dedicated section. Read more
The Common questions help page now links to the error messages page.
Information about ‘Open’ tracking mode has been added. Read more
Add information about minimum resolution for web applications and webforms. Read more
Campaign and Adobe Experience Cloud solutions integration guide has been updated and reorganized. Read more
A section about Text variable usage in webforms has been added. Read more
URL tracking modes in messages are now detailed. Read more
The instance creation section has been reorganized. Read more
Sending email on Japanese mobiles is now documented in a new section. Read more
The "Optimizing personalization" section has been updated with further information. Read more

18.6 - 09/07/2018

New capabilities included in the release
The Compatibility matrix has been updated. Read more
The JSAPI documentation has been updated. Read more
The Deprecated and removed features page has been updated. Read more
Other documentation updates coming with the release
Campaign Classic User guides have been renamed to simplify navigation, improve user experience, access to information and self-help. Read more
The list of functions available in the expression editor has been updated. Read more
The Security Getting Started guide has been updated with information on how to protect pages containing PI. Read more
The list of error messages has been updated. Read more
A troubleshooting section has been added in the IMS integration documentation. Read more
The Build Upgrade Getting Started guide has been updated. Read more
The IP affinity configuration section has been updated. Read more
A Performance and Throughput troubleshooting section has been added. Read more
The list of built-in personalization blocks has been updated with examples. Read more
The list of Delivery failure reasons has been updated. Read more
A new section on Package definition management has been added. Read more
The Campaign integration with Adobe Analytics - Data connector section has been improved and reorganized. Read more
A new Tutorials section has been added, with links to step-by-step guides and how-to videos. Read more
A new Technote about SMS connector protocol and settings has been created. Read more
The Delivery Best practices Getting Started guide has been updated. Read more
The Microsoft Dynamics 365 account configuration with Web API deployment had been updated. Read more
The procedure to install Adobe Campaign Classic on a Windows platform has been updated. Read more
Audience sharing timeframe between Adobe Experience Cloud and Campaign Classic has been detailed. Read more
Knowledge base article full for Campaign Classic list has been updated. Read more
A new Technote about performance improvement and best practices is live. Read more
A/B testing sample has been updated. Read more
Campaign Classic Common question/FAQ page has been updated. Read more

18.4 - 24/04/2018

New capabilities included in the release
EU General Data Protection Regulation (GDPR) - Read more
Active profiles - Read more
Android Push Connector enhancement - Read more
Other documentation updates coming with the release
Release notes have been improved for a better user experience and now include all patches related to customer requests. Read more
A new page has been added with the most common questions about Campaign Classic. Read more
The list of error messages has been updated. Read more
The Marketing Cloud Triggers technote has been updated. Read more
A technote has been added on how to install and deploy the Privacy (GDPR) package on legacy Campaign Classic versions. Read more
A technote on the new Sequence auto-generation mechanism has been added. Read more
The JSAPI documentation was updated. Read more
The Compatibility matrix has been updated. Read more
A new page listing deprecated features and versions is now available. Read more
Some known limitations and best practices regarding RDBMS have been added. Read more
Learn best practices regarding SFTP usage. Read more
The list of technical workflows has been updated. Read more
The list of knowledge base articles (previously known as ‘technotes’) is now available here. Read more
The How-to videos have been updated.
LINE documentation has been updated after LINE package depreciation. Read more
Updated the report indicator calculation documentation. Read more
Added information on Timezone file alignment with Oracle. Read more
Added a new "Monitoring deliveries" section with updated information on delivery failures and quarantines management. Read more
Reorganized the "Personalization blocks" section with new information on out-of-the-box personalization blocks. Read more
Reorganized the Archiving emails section with new information on the config-<instance name>.xml file configuration. Read more
Updated information on the Message Center (Control) technical workflow. Read more
Added information on throughput limitations when setting up an SMTP relay. Read more

17.12 - 14/12/2017

The Adobe Campaign Classic documentation set has been reorganized for an improved usability.
A new Tutorials section has been added to facilitate access to core Campaign capabilities help materials, how-tos, samples and videos. Read more
A new section has been added to help you monitor your delivery status but also possible errors and learn how to fix them. Read more
The list of error messages has been updated. Read more
The Marketing Cloud Triggers technote has been updated. Read more
The Campaign Classic migration guide has been added to the collection. Read more
Campaign Compatibility Matrix was updated. Read more
When applicable, configuration and installation instructions now mention which hosting model they apply to. Read more
New Knowledge Base article to highlight configuration and feature differences between on-premise, hybrid, and Managed Services deployments. Read more
Added instructions on how to install a standard package. Read more
Added details about how to configure integration with Audience Manager or People core service. Read more
Updated the installation documentation to mention that pgcrypto is now required for Campaign installation if using PostreSQL. Read more

17.9 - 25/09/2017

New capabilities included in the release
ACS Connector Enhancements
SAP HANA connector - Read more
Hadoop Connector via HiveSQL - Read more
LINE Channel: Messaging Enhancements - Read more
Other documentation updates coming with the release
New query samples were added. Read more
Delivery Best Practices guide has been updated. Read more
A/B test sample has been updated with missing instructions. Read more
How-to videos have been updated. Read more
Update email archiving section. Read more
Clarify Scheduler usage in a workflow. Read more
Add Paused workflow best practice. Read more
New procedure about pre-processing file when importing and post-processing when exporting data in a workflow. Read here .
The quarantine mechanism for SMS messages documentation has been updated to reflect the specificities of the error management for the Extended generic SMPP connector. Read more .
The Mobile App Channel documentation has been enhanced with a detailed procedure for sending rich notifications on Android. Read more .
The Inbox rendering documentation has been updated. Read more .
The Setting up web tracking documentation has been enhanced with an updated example and notes. Read more .
The SMS Channel documentation has been updated with some clarification added to the Automatic reply section applying to the Extended generic SMPP connector. Read more .
The Social Marketing documentation has been updated. Read more .
A new technote on IP warming has been added. Read more .
A new getting started on build upgrade has been added. Read more .

May 2017

A new getting started guide is available: it presents some of the best practices that can be used to deliver with Adobe Campaign, from creating and targeting to sending and monitoring. Read more
The security getting started guide has been updated. Read more
Some videos have been added and updated. Read more
Learn how to send a delivery to recipients loaded from an external file without updating the database. Read more
The double opt-in example has been updated. Read more

March 2017

Deliverability: the getting started guide has been updated. The deliverability documentation now includes a more detailed overview and a description of the implementation process and main steps .
The "Sending using waves" section has been moved and enhanced with detailed examples, recommendations and use cases. Read more
A table describing the errors specific to SMS messages has been added to the "Quarantine Management" section. Read more
Workflows: a new multi-channel workflow example has been added. Read more
Marketing Cloud Triggers: a technote on how to configure and use it with Adobe Campaign has been added. Read more
The Workflow guide has been reorganized and extended. Easily find how to build and execute a workflow, how to target and manage your data, how to import data, and how to use workflow data to update the database or to send deliveries .
An example of import workflow built following import best practices is now available. The Installation guide has been updated for this new version. Read more
The Compatibility matrix has been updated. Read more
Recipients get added value when you include coupons in your email deliveries. Read more

Adobe Campaign v7 - 16/03/2017

New capabilities included in the release
ACS Connector
Web API for Microsoft Dynamics - Read more
Email archiving BCC method - Read more
Amazon Simple Storage Service (S3) connector - Read more