How to configure email deliverability?
In addition to the Adobe Deliverability Best Practice Guide, read out the deliverability technical recommendations to understand how to configure your instance in order to maximize Campaign delivering capabilities.
How can I implement content approval?
Campaign lets you set up approval processes for the main steps of the marketing campaign, in collaborative mode. For each campaign you can approve the delivery target, contents and costs. Adobe Campaign operators in charge of approval can be notified by email and can accept or reject approval from the console or via a Web connection.
Click here to learn more and discover steps to implement your delivery content approval in Campaign.
How can I access data stored in an external database?
Adobe Campaign provides the Federated Data Access (FDA) option in order to process information stored in one or more external databases: you can access external data without changing the structure of Adobe Campaign data.
Which external databases can I connect Campaign to?
External database compatible with Campaign through Federated Data Access (FDA) are listed in the Compatibility matrix.
Can Adobe Campaign integrate with LDAP?
As an on-premise/hybrid customer, you can integrate Campaign Classic with your LDAP directory.
How can I set up CRM connectors in Campaign?
Adobe Campaign provides various CRM connectors for linking your Adobe Campaign platform to your third-party systems. These CRM connectors enable you to synchronize contacts, accounts, purchases, etc. They make for easy integration of your application with various third-party and business applications.
These connectors enable quick and easy data integration: Adobe Campaign provides a dedicated assistant for collecting and selecting from the tables available in the CRM. This guarantees two-directional synchronization to make sure data is up-to-date at all times throughout the systems.
Read out Configure CRM connectors to learn how to synchronize your CRM tool with Adobe Campaign.
How to perform Soft Cache Clear when the issues are Machine-specific or User-specific?
If you have issues such as the new logos being reflected correctly, able to successfully export the data which are machine specific / user specific, you might need to perform a Soft Cache clearing with Windows (Windows 7, Windows XP, Windows 10).
Once you logged in, go to File > Clear the local cache. After this, logout and log back in.
If this still doesn’t help, please try clearing the Hard Cache by performing the below steps.
How to perform Hard Cache Clear when the issues are Machine-specific or User-specific?
If you have issues such as the new logos being reflected correctly, able to successfully export the data which are machine specific / user specific, you might need to perform a Hard Cache clearing with Windows (Windows 7, Windows XP, Windows 10).
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On the client console, choose File > Clear the local cache.
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Logout and close the client console (rich client).
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Go to the following locations, based on your operating system version:
- Windows 7: C:\Users< Username >\AppData\Roaming\Neolane\NL_5\
- Windows XP: C:\Documents and Settings< Username >\Application Data\Neolane\NL_5
Here you will see many xml files named nlclient-config-< alphanumerical value >.xml.
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Delete these xml files and associated folders.
IMPORTANTDo not delete nlclient_cnx.xml file. -
Sign in to client console.
Campaign
