DocumentationCampaignCampaign Classic v7 Documentation

[On-premise/hybrid only]{class="badge yellow" title="Applies to on-premise and hybrid deployments only"}

Switching to Unicode switching-to-unicode

Last update: Fri Apr 12 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

For an existing prod instance in Linux/PostgreSQL, the steps for switching to unicode are as follows:

  1. Stop the processes writing to the database:

    code language-none 
    su - neolane
nlserver shutdown

  2. Dump the database:

    code language-none 
    su - postgres
pg_dump mydatabase > mydatabase.sql

  3. Create a Unicode database:

    code language-none 
    createdb -E UNICODE mydatabase_unicode

  4. Restore the database:

    code language-none 
    psql mydatabase_unicode < mydatabase.sql

  5. Update the option indicating that the database is Unicode:

    code language-none 
    psql mydatabase_unicode
update XtkOption set sStringValue = 'u'||sStringValue where sName='XtkDatabaseId' and sStringValue not like 'u%';

  6. On the tracking servers:

    code language-none 
    su - neolane
cd nl6/conf
vi config-prod.xml

    Add the u character in front of the value relating to the database identifier (databaseId):

    code language-none 
    <web>
 <redirection databaseId="u7F0000010554364C" trackingPassword="myPassword="/>
</web>

  7. On servers calling the database:

    code language-none 
    su - neolane
cd nl6/conf
vi config-prod.xml

    Modify the database reference:

    code language-none 
    <dataSource name="default">
 <dbcnx encrypted="1"
 login="<dbuser>:<base_unicode>" password="xxxx="
 provider="postgresql" server="yyyy"/>
</dataSource>

  8. Reboot all the machines:

    code language-none 
    /etc/init.d/apache stop
/etc/init.d/nlserver6 stop
/etc/init.d/nlserver6 start
/etc/init.d/apache start

  9. Confirm the switch. To do this, connect via the Adobe Campaign console and:

    • check that the data is displayed correctly, in particular the accentuated characters:
    • launch a delivery and check that the tracking retrieval works.
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