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Compatibility matrix

This document lists all systems and components supported for the latest build of Adobe Campaign Classic (v6.11 and v7) . Products and versions that are not part of this list are not compatible with Adobe Campaign.

Important notes

This matrix is regularly updated with new supported items being added and deprecated items being removed.
Unless mentioned otherwise, all minor releases are supported.
Adobe Campaign Classic is compatible with all the systems and tools listed in this page. As specific versions of these 3rd party systems and tools reach end-of-life (EOL) with their respective creators, Adobe Campaign will no longer be compatible with those versions, and they will be removed from our compatibility matrix in the subsequent product release. Please ensure you are on supported versions of any systems listed in the compatibility matrix to avoid any issues.
To learn more about deprecated items, visit this page .

Operating Systems

CentOs
7.x (64 bits)
Debian
8 (64 bits)
9 (64 bits)
10 (64 bits)
RHEL
7.x (64 bits)
Important: If you are using RHEL, you must be willing to disable SELinux or to have your architects write custom SELinux rules to check that an enabled SELinux is not causing issues with Campaign operations.
Windows Server
2012
2012 R2
2016

Web Servers

Microsoft IIS
8.0 on Windows Server 2012 - Windows 8
8.5 on Windows Server 2012 R2
10.0 on Windows Server 2016
Apache
2.4 for RHEL7 - CentOS 7, Debian 8/9, Windows (64 bits)

Tools

Java Development Kit (JDK)
8
9
The application has been approved for the Java Development Kit (JDK) developed by Oracle as well as for OpenJDK.
Libre Office
6 (and previous versions if embedded in your system)
SpamAssassin
3.4.x

RDBMS drivers

The following RDBMS drivers are supported:
  • Oracle SQL*Net 11
  • Oracle SQL*Net 12
  • PostgreSQL (libpq)
  • SQLServer
  • DB2 (ODBC Driver)
RDBMS driver must match with RDBMS server version.

RDBMS servers

Oracle
11g R2
12c
18c
19c
PostgreSQL
9.4.x
9.5.x
9.6.x
10.x
11.x
Note: you can also use Amazon RDS for PostgreSQL with the versions specified above.
SQL Server
2012 - SP1 and SP2
2014
2016
2017
Warning: Microsoft SQL Server is not supported as the primary database when the Campaign server is running on Linux. Learn more .
PostgreSQL is the default database server for Hosted environments.

CRM connectors

Salesforce connector API
API version 37
SFDC API
API version 15
API version 21
Oracle On Demand API
Web Services v1.0 API
MS Dynamics
Soap API - On-premise: 2007, 2015, 2016
Soap API - Online: 2015, 2016
Web API - On-premise and Online: 365, 2016, 2016 Update 1

Federated Data Access (FDA)

Microsoft Azure Synapse Analytics  
Amazon Redshift
 
Oracle
11g
12c
18c
PostgreSQL
9.4.x
9.5.x
9.6.x
10.x
11.x
SQL Server
2012 SP1 and SP2
2014
2016
2017
MySQL
5.7
Teradata
15.0
15.10
16
16.20
Netezza
7.2
Sybase
IQ 16
ASE 15.7
SAP HANA
version 1 SP12 or above
Hadoop via HiveSQL
HortonWorks HDP 2.4.X, 2.5.x, 2.6.x
HDInsight 3.4 (HDP 2.4), 3.5 (HDP 2.5), 3.6 (HDP 2.6)
Cloudera CDH6.x
Snowflake  

Client Console operating systems

Windows Server
2012
2016
Windows
8
10 (recommended for Japanese instances)

Mobile SDK

Android
7.x
8.x
9.0
with mobile SDK build 1.0.27.
iOS
iOS 9
iOS 10
iOS 11
iOS 12
iOS 13
with mobile SDK build 1.0.26, compatible with 32 and 64-bit versions.

Browsers

Version 11 of Internet Explorer is supported.
For the following browsers, the latest version is supported:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari

Experience Cloud integrations

For integrations with Adobe solutions, refer to this section .