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Get started with upgrades

Adobe Campaign is regularly updated. On the average two or three minor versions are released every year with new features, improvements and fixes. In addition, we periodically release builds with cumulative fixes only.
This regular frequency of updates aims at getting the latest and greatest in your hands, keeping your environment secure and improving your experience with our product.
This is the reason why we believe it is critical that you run the most recent version of Adobe Campaign. It will also ensure that you get a better support experience as identifying, reproducing and fixing an issue on a recent build is usually much faster. Also, many issues you may encounter have already been fixed in most recent builds.

Release statuses

Starting Campaign Classic 19.2, a status is associated to each build. You'll find below the list of statuses and how to interpret them.
General Availability - Latest stable build available. Build validated in production.
The last stable build is Gold Standard 6. Click here
Limited Availability - Build currently in production validation. On demand deployment only.
Release Candidate - Build validated by Adobe. Waiting for production proofing.
No longer available - Newer build available with bug fixes. Update is required.
Deprecated - Contains known regressions. Update is mandatory.

Process to upgrade

As a hosted customer (Managed Service or Hybrid), you need to reach out to the Customer Care team to have your environment upgraded.
As a Gold Standard user, you will automatically benefit from the Gold Standard upgrade with the latest stable version without any action. Learn more
As an on-premise user, you can perform the upgrade. To do this, you need to download the latest stable build and upgrade all your environments. Learn more on the upgrade process , and consult the build upgrade FAQ .

Recommendations

To ensure a stable configuration, we recommend that you install the same stable build on all servers that are running on the same client configuration.
To keep your implementation up-to-date, make sure to read out the Deprecated and removed features and Compatibility matrix pages with each new release.
To be informed of new Experience Cloud solution releases, subscribe to the Adobe Priority Product Update .
Find out more on the other recommendations .