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Managing SFTP Servers

Working with the Control Panel: Monitoring server capacity, whitelisting IP addresses, and adding SSH keys

To access the Control Panel go to Experience Cloud Home: :
  • Experience Cloud Home > Quick Access or
  • Experience Cloud Home > Solution picker: Campaign > Control Panel card or
  • Directly from the URL:

Only the instances for which you have administrator rights will be listed.
Job Logs:
Only jobs that were executed in the control panel are listed. The jobs that were executed outside of Control Panel are not included (for example workflows being executed, etc.)
The logs only include the jobs executed by the administrators of your Org. If there are several Orgs, you won't see the logs of other orgs in the Job Logs
Storage Tab:
The header shows the top three most utilized servers, if you have more than 3 servers you can see the rest in the Storage tab
Warning message:
Orange - the server is 80% utilized
Red - the server is 90% utilized

Generate SSH Key

You need to be able to generate a SSH key. The video below explains how to generate a SSH key using a terminal.

Connect to a SFTP Server

Connecting to SFTP servers requires:
  • Whitelisting the IP address from which you are connecting to the SFTP server
  • Private/public key pair that needs to be registered with Adobe Campaign
  • If connecting to the SFTP server directly you will also need SFTP client software