Privacy Requests with the Adobe Campaign Standard User Interface
Adobe Campaign offers Data Controllers three methods for performing Privacy access and delete requests of PII data in compliance with privacy acts such as GDPR and CCPA. :
- Via the Privacy Core Service integration:Privacy requests pushed from the Privacy Core Service to all Experience Cloud solutions are automatically handled by Campaign via a dedicated workflow. Refer to the Adobe Experience Platform Privacy Service to learn how to create Privacy requests from the Privacy Core Service.
- Via the API:Adobe Campaign provides an API that allows the automatic process of Privacy requests using REST.
- Via the Adobe Campaign interface:for each Privacy request, the Data Controller creates a new privacy request in Adobe Campaign
CHANGES WITH ACS 19.4:
Opt-out for the Sale of Personal Information (CCPA)
Starting with 19.4, a CCPA Opt-Out field is provided out-of-the-box in the Campaign interface and API. For 19.3, to leverage this information, you need to create this >field in Adobe Campaign Standard. Please see the detailed documentation for more information.
You can check your version by clicking on the ? icon in the top right of the interface and selecting About.