Show Menu

About In-App messaging

In-App messaging is a messaging channel that allows you to display a message when the user is active within the mobile application. This message type is complimentary to push notifications which are delivered to the notification center of users' phone. For more information on the push notification channel, refer to this section .
This channel requires mobile applications to be integrated with Adobe Experience Platform SDK. These apps have to be activated in Adobe Experience Platform Launch before being available in Adobe Campaign for In-App deliveries.
To start sending In-App messages on mobile applications leveraging Experience Platform SDK, you need to meet following prerequisites:
  1. In Adobe Campaign, make sure you can access the In-App channel. If you cannot access these channels, contact your account team.
  2. To leverage mobile use cases in Adobe Campaign Standard with an Experience Cloud SDK application, a mobile app has to be created in Adobe Experience Platform Launch and be configured in Adobe Campaign Standard. For the step-by-step guide, refer to this page .
  3. Once configured, you can now prepare your In-App message. For more on this, refer to this page .
  4. Your delivery is now ready to be sent. To learn more, refer to this page .
Related content: