Integrated customer profile
An integrated customer profile is available for each contact of your database. This marketing history combines all relevant marketing information concerning contact with a client into one single view. You can then access all digital behaviors, online and offline transactions in a central location: contact information, emails received, tracking logs, subscriptions and unsubscriptions, etc.
To access the integrated customer profile, steps are as follows:
- From the Adobe Campaign home page, click theCustomer profilescard or theProfilestab.
- Select a contact.
You can then access the
Marketing historyof this contact.
Key information about the profile is gathered in this page, as well as the list of events.
Click an event in the list to open it: you can access the message which has been sent or the service which the profile has subscribed to.