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Non-deliverables and bounces

The Non-deliverables and bounces report provides details on all the errors encountered during a delivery.
The Overview table contains the data available regarding the possible errors that may be encountered for each delivery, such as:
  • Processed/sent : The number of emails sent.
  • Delivered : The number of emails delivered.
  • Soft bounce : The total number of temporary errors, such as a a full inbox.
  • Hard bounce : The total number of permanent errors, such as a wrong email address.
  • Bounces + Errors : The number of messages that could not be delivered.
The Breakdown by domain table lists the bounces per recipients' domains.