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About scheduling messages

Whenever making changes to a delivery’s schedule, you must re-prepare the delivery by clicking on the
Prepare
button before clicking
Confirm
.
In the message dashboard, the
Schedule
block allows you to define when messages (email, SMS or Push notifications) will be sent.
The
Schedule
properties let you set sending options for your emails, SMS or push notifications:
  • Messages to be sent once confirmed
    : messages are sent as soon as the send is confirmed. See Confirming the send .
  • Messages to be sent automatically on the date specified below
    : messages will be sent at a later date and time. Specify the
    contact date
    in the
    Start sending from
    field.
    You can prepare and confirm the send, but messages will only be sent starting the selected date and time. Preparing and confirming the send are presented in the Preparing the send and Confirming the send sections.
    The
    Time zone of the contact date
    drop-down list allows you to modify the time zone that will be taken into account for the sending time. For example, if you enter 9:00 AM in the
    Start sending from
    field and if you select Brussels, Copenhagen, Madrid, Paris (GMT+1) in the
    Time zone of the contact date
    drop-down list, all recipients will receive the message at 9:00 AM Paris time. Therefore, a recipient located in Moscow (GMT+3) will receive the message at 11:00 AM Moscow time.
    If you would like to manually confirm the send, check the
    Request confirmation before sending messages
    option. This option is enabled by default.
When duplicating a delivery, all scheduling settings are deleted. Unless you schedule a new contact date, the duplicated delivery will be sent as soon as the send is confirmed.
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