About administration and process terminology about-administration-and-process-terminology

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AEM 6.4 has reached the end of extended support and this documentation is no longer updated. For further details, see our technical support periods. Find the supported versions here.

To administer forms workflow effectively, you should understand the following terms and the hierarchy of the elements:

  • Process categories organize processes into logical groups.
  • Processes represent the business processes that are automated. At least one process should exist for each business process implemented.
  • A process diagram is the visual representation of the business process that is being automated.
  • A process instance is a process that has been initiated by a user (such as completing and submitting a form) or an automated step. There may be multiple instances of a process.
  • An *operation *is one step of a process diagram, which is represented in Workbench by an icon in the process diagram.
  • A task is an action that has been assigned to a user. When the task is run and the operation is executed, the User service assigns a task to a user.

For more information about these terms, see Workbench Help.

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