Troubleshooting AEM when Authoring troubleshooting-aem-when-authoring

Issue:

• You have made changes to a page and published the page to the publish site, but the old version of the page is still being shown on the publish site.

Reason:

• This can have several causes, most often the cache (either your local browser or the Dispatcher), though it can sometimes be an issue with the replication queue.

Solutions:

• There are various possibilities here:

• Confirm that the page has been replicated correctly. Check the page status and if necessary, the state of the replication queue.

• Clear the cache in your local browser and access your page again.

• Add ? to the end of the page URL. For example:

  • http://<host>:<port>/sites.html/content?
  • This will request the page directly from AEM and bypass the Dispatcher. If you receive the updated page, it is an indication that you should clear the Dispatcher cache.

• Contact your system administrator is there are issues with the replication queues.

• The full range of applicable component actions are not visible when editing a content page on the author environment.

• In rare cases a previous action might impact the toolbar.

• Refresh the page.