DocumentationAEMAEM Screens Guide

Emergency Channel emergency-channel

Last update: Tue Apr 16 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Intermediate
  • Admin
  • Developer

Use Case Description use-case-description

This section describes a use case example that emphasizes on creating and managing an emergency channel that the content author can switch from a sequence channel if there is a precondition.

Preconditions preconditions

Before you start this use case, make sure you understand how to:

Primary Actors primary-actors

Content Authors

Basic Flow: Setting up the Project basic-flow-setting-up-the-project

Follow the steps below to set up an emergency channel:

  1. Create an AEM Screens Project named as EmergencyChannel, as shown below.

    note note
    NOTE
    To learn more about creating and managing projects in AEM Screens, see Creating a Project.

    screen_shot_2019-02-21at35809pm

  2. Creating a Sequence Channel

    1. Click the Channels folder and click Create.

    2. Click Sequence Channel from the wizard and create the channel titled as MainAdChannel.

    screen_shot_2019-02-21at35932pm

  3. Adding Content to Sequence Channel

    1. Click the channel (MainAdChannel).
    2. Click Edit from the action bar.
    3. Drag-and-drop few assets to your channel.

    screen_shot_2019-02-21at40053pm

  4. Creating an Emergency Channel

    1. Click the Channels folder.
    2. Click Create.
    3. Click Sequence Channel from the wizard and create the channel titled as EmergencyChannel.
    note note
    NOTE
    Normally, your emergency channel is added to your pre-existing production project.

    screen_shot_2019-02-21at40151pm

  5. Adding Content to Emergency Channel

    1. Click the channel (Emergency Channel).
    2. Click Edit from the action bar.
    3. Drag-and-drop the asset that you want to run during an emergency to your channel.

    screen_shot_2019-02-21at40516pm

  6. Creating a Location

    1. Navigate to Locations folder.
    2. Click Create from the action bar and create a location titled Store from the wizard.

    screen_shot_2019-02-22at121638pm

  7. Creating Displays in your Location

    Navigate to your location (Store) and click Create from the action bar. Following the wizard, create two Displays titled as StoreFront and StoreRear.

    screen_shot_2019-02-22at122556pm

  8. Creating a Schedule

    1. Navigate to your Schedules folder.
    2. Click Create from the action bar.
    3. Following the wizard, create a schedule titled as StoreSchedule.

    screen_shot_2019-02-22at122845pm

  9. Assign both the Displays to your Schedule and set Priorities

    1. Click the schedule (StoreSchedule) and click Dashboard from the action bar.

    2. Click + Assign Channel from the ASSIGNED CHANNELS panel.

    3. From the Channel Assignment dialog box:

      1. Click the path to the MainAdChannel
      2. Set the Priority as 2
      3. Set the Supported Events as Initial Load and Idle Screen.
      4. Click Save

      Similarly, follow the same steps again to assign the EmergencyChannel and set its Priority.

    note note
    NOTE
    Priority is used to order the assignments in case multiple ones match the playing criteria. The one with the highest value always takes precedence over lower values.

    screen_shot_2019-03-04at104636am

  10. Click + Assign Channel from the ASSIGNED CHANNELS panel.

  11. From the Channel Assignment dialog box:

    1. Click the path to the EmergencyChannel

    2. Set the Priority as 1

    3. Set the Supported Events as Initial Load, Idle Screen, and User Interaction

    4. Click Save

    screen_shot_2019-03-04at104741am

    You can view the assigned channels from the StoreSchedule dashboard.

    screen_shot_2019-02-25at93658pm

  12. Assigning Schedule to each Display

    1. Navigate to each display, such as EmergencyChannel > Locations > Store >StoreFront.

    2. Click Dashboard from the action bar.

    3. Click … from the ASSIGNED CHANNELS & SCHEDULES panel and further click +Assign Schedule.

    4. Click the path to the Schedule (for example, here, EmergencyChannel > Schedules >StoreSchedule).

    5. Click Save.

    You can view the assigned schedule to the display from the StoreSchedule dashboard.
    screen_shot_2019-03-04at122003pm

  13. Device Registration

    Complete the device registration process. When you have registered, you can view the following output on your AEM Screens player.

    new30

Switching to Emergency Channel switching-to-emergency-channel

If there is an emergency, perform the following steps:

  1. Navigate to EmergencyChannel > Schedules > StoreSchedule and click Dashboard from the action bar.

    screen_shot_2019-02-25at101112pm

  2. Click the EmergencyChannel from the StoreSchedule dashboard and click Edit Assignment.

    screen_shot_2019-02-25at101239pm

  3. Update the Priority of the EmergencyChannel to 3 from the Channel Assignment dialog box and click Save.

    screen_shot_2019-02-25at101622pm

  4. When the priority of the channel is updated, all the AEM Screens player displays the EmergencyChannel content.

    screen_shot_2019-02-25at101742pm

Conclusion conclusion

The EmergencyChannel continues to display its content until the content author resets the Priority Value to 1.

When the content author receives the instructions that the emergency has been cleared, they should update the priority of the MainAdChannel which causes normal playback to resume.

recommendation-more-help
adce462a-f916-4dbe-9ab5-0b62cfb0f053