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(Beta) Salesforce Service Cloud connector

The Salesforce Service Cloud connector is in beta. See the Sources overview for more information on using beta-labelled connectors.
Adobe Experience Platform allows data to be ingested from external sources while providing you with the ability to structure, label, and enhance incoming data using Platform services. You can ingest data from a variety of sources such as Adobe applications, cloud-based storage, databases, and many others.
Experience Platform provides support for ingesting data from a third-party customer success system. Support for customer success providers include Salesforce Service Cloud.

IP address allow list

The following IP addresses must be added to an allow list prior to working with source connectors. Failing to add your region-specific IP addresses to your allow list may lead to errors or non-performance when using sources.

East US region

  • 20.41.2.0/23
  • 20.41.4.0/26
  • 20.44.17.80/28
  • 20.49.102.16/29
  • 40.70.148.160/28
  • 52.167.107.224/28

West Europe region

  • 13.69.67.192/28
  • 13.69.107.112/28
  • 13.69.112.128/28
  • 40.74.24.192/26
  • 40.74.26.0/23
  • 40.113.176.232/29
  • 52.236.187.112/28

Australia East

  • 13.70.74.144/28
  • 20.37.193.0/25
  • 20.37.193.128/26
  • 20.37.198.224/29
  • 40.79.163.80/28
  • 40.79.171.160/28
The documentation below provides information on how to connect Salesforce Service Cloud to Platform using APIs or the user interface: