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Custom action limitations

Here are a few limitations regarding the use of custom actions:
  • There is no sending volume buffering/smoothing.
  • Two retries are systematically performed in case of an error. You cannot adjust the number of retries according to the error message received.
  • The built-in Reaction event allows you to react to out-of-the-box actions (see Reaction events ). If you want to react to a message sent via a custom action, you need to configure a dedicated event.
  • The custom action URL does not support dynamic parameters.
  • Only POST and PUT call methods are supported.
  • The name of the query parameter or header must not start with "." or "$".
  • IP addresses are not allowed.
  • Internal Adobe addresses (.adobe.) are not allowed.