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Release Notes

This page lists all the new features and improvements for Journey Orchestration. You can also consult the Documentation Updates .

September 2020 Release

GA updates

Condition activity improvements
When adding conditions to your journey, you can now define a label. If you use several conditions in a journey, this allows you to identify them more easily.
For more information, refer to the detailed documentation .

Alpha updates

To discover the scope of the Alpha, refer to this section .
Read segment activity improvements
The following improvements have been made to the Read segment activity:
  • Segment-based journeys now display, above the canvas, a reminder of the journey's schedule type. You can click on this reminder to access the schedule configuration menu.
  • The granularity of test mode logs has been improved to display the segment export progress status.
For more information on the Read segment activity, refer to the detailed documentation .

August 2020 Release

GA updates

The payload of Segment Qualification events now contains the following context information, which you can use in conditions and actions: the behavior (entrance, exit), the timestamp of qualification and the segment id. Read more

Alpha updates

To discover the scope of the Alpha, refer to this section .
Segment Trigger activity
The following improvements have been made to the Segment Trigger activity:
  • The activity's name has been changed to "Read Segment".
  • The configuration of the journey scheduler has been removed from the activity’s properties. It is now accessible directly from the Journey's properties, in a dedicated section that will display if a Read Segment activity has been dropped into the canvas.
  • You can now test the journey on a unitary profile and track its progress in the journey using the visual flow.
For more information, refer to the detailed documentation .
Rule-based events
The following improvements have been made to rule-based events:
  • You can now leverage all of the Adobe Analytics behavioral event data that you are already capturing and streaming into the Platform in order to trigger journeys and automate experiences for your customers. Read more
  • When triggering a rule-based event in test mode, you can now directly view the event ID condition. Also, a tooltip has been added next to each field that is part of the rule evaluation. Read more
  • The rule-based event definition screen has been reorganized for an improved experience. Read more

Alpha Release - July 2020

The Alpha program offers features that are currently tested among a limited set of customers. This allows us to improve our product based on the feedback received. These features are not available to all Journey Orchestration customers.
These features are described in a dedicated section .
Enhanced user interface
Navigation within Journey Orchestration menus has been enhanced, in order to provide a consistent interface with Adobe Experience Platform:
  • Menus moved from the top to the left-hand side of the interface.
  • Grouping of admin functionalities into a single dashboard.
For more information, refer to the detailed documentation .
Segment Trigger activity
The Segment Trigger activity allows you to make all individuals belonging to an Adobe Experience Platform segment enter a journey. Entrance into a journey can be executed either once, or on a regular basis. Read more
Rule-based events
We have simplified the way you set up Experience events. We're introducing a new method that does not require the use of an eventID. When you set up your event in Journey Orchestration, you can now define a rule-based event. Read more

Q2 Release - June 2020

Adobe Experience Platform integration enhancements
The following Adobe Experience Platform integration enhancements have been made:
  • A new activity allows the listening of Adobe Experience Platform segment entrances/exits to make people enter or move forward in a journey. Read more
  • Adobe Experience Platform segments can now be created and edited without leaving the Journey Orchestration interface, thanks to a new Segments tab. Read more
  • In the simple expression editor, Adobe Experience Platform segments are now directly listed in the navigation tree to allow easy setup of conditions such as "does this person belong to segment A?". Read more
  • Journey Orchestration is now automatically passing, to the Adobe Experience Platform, the steps executed in journeys. This includes potential errors encountered. This information can be used for achieving reporting and troubleshooting by executing queries on the Journey Step events for a particular journey or for all journeys. Read more
  • Journey Orchestration can now be connected to production and non-production Adobe Experience Platform sandboxes. Note that sandboxes is a beta feature. Read more
Journey designer and test mode enhancements
The following enhancements have been made to the journey designer and the test mode:
  • You can now copy paste activities from one journey to another, selecting 1 or N journey activities. Read more
  • After firing an event to make a test profile enter a journey, you can now see its progress along the journey thanks to a colored visual flow. In case of error in the journey, details of errors are also displayed. Read more
  • The Finished journey state has been renamed Closed (no entrance) to better reflect what this state means.
Other improvements
To avoid sending too many API calls to third-party systems, we're introducing a new public API to setup "capping" rules. Capping rules allow the definition of a maximum number of calls to an API endpoint per milliseconds. Read more
Access control now allows more granularity in user access management. Effective availability: June, 30 2020. Read more
Journey Orchestration is now available in APAC (Australian data center). Effective availability: June, 30 2020
The Journey Orchestration interface is available in Japanese.

Q1 Release - March 2020

What's new?
Test mode enhancements
The following enhancements have been made to the test mode:
  • When a journey uses several events, you can now trigger each of them individually from a drop-down list, in the Event configuration screen of the test mode. Read more
  • When one or more Wait activities are used in a journey, you can now define the time that each of these activities will last in test mode. The default time is 10 seconds. You can change this using the Wait time in test parameter, in the bottom left corner. Read more
  • In the test logs , in case of an error when calling a third-party system (data source or action), the error code and error response are now displayed. Read more
Centralized timezone management
Timezone management is now centralized in the journey properties panel. Two parameters have been added in the journey properties:
  • The Timezone drop-down list allows you to select a specific timezone. By default, the browser's timezone is used.
  • The Profile Timezone checkbox allows you to use the Adobe Experience Platform Profile timezone of the person entering the journey, if available. If not, the timezone defined in the drop-down list is used. This feature is not compatible with journeys using events that do not have a namespace.
For more information, refer to the Changing properties and Timezone management sections.
Journey designer enhancements
The journey palette , on the left side of the journey designer has been enhanced:
  • A new icon, next to the Search bar, allows you to hide or display unavailable elements in the palette, for example the events that use a different namespace than the ones used in your journey. By default, unavailable items are hidden.
  • When using the Search field, the number of results for each canvas activity category is now displayed.
  • The navigation between the different activity categories has been improved.
In the journey designer, you can now check you are accessing the latest version of the journey. This information is displayed next to the version number.
In the journey canvas , when two activities are disconnected, a warning message is now displayed.
For more information, refer to the detailed documentation .
Contextual Help
A contextual help is now available across the different Journey Orchestration list screens (journeys, events, actions and data sources). This allows you to view a quick description of the current functionality and access related articles and videos.
To display the contextual help, click the icon in the upper-right corner of the screen.
Other improvements
  • In addition to US, Journey Orchestration is now available in EMEA . The application and documentation are available in French and German.
  • Experience League is now integrated into the product. This simplifies the access to related content and helps you get the most out of Experience Cloud. Direct access to Journey Orchestration documentation is available at the bottom of the Help tab. Additionally, click Help > Feedback to report issues or share your ideas with Adobe.
  • The C keyboard shortcut, which allows you to create a new item, is now available in all list screens: journeys, data sources, actions and events. Read more
  • You can now delete stopped journeys. Reports associated to these deleted journeys will not be available.
  • When browsing through Adobe Experience Platform fields (XDM format), you will now see the display name in addition to the field name. This information is retrieved from the schema definition in the Experience Data Model. When available, the alternate display name appears. This user-friendly description, especially useful in the case of eVar fields, allows you identify your fields more easily. Read more

GA Release - December 2019

Journey Orchestration is now GA.
Build real-time orchestration use cases leveraging contextual data stored in events or data sources.
Journey Orchestration allows real-time orchestration powered by contextual data from events, information from the Adobe Experience Platform, or data from third-party API services. The application determines in multistep flows called journeys the next best actions specific to the consumer, based on their profile and behaviors. This comprises both the optimal timing, as well as the type of action, such as sending the consumer a push notification via Adobe Campaign Standard transactional messaging capabilities (requires Adobe Campaign Standard) or the notification of a third-party system. These decisions are made based on rules and Sensei scores.
Learn more on Journey Orchestration.
Additional resources: