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Troubleshooting

Following are some problems and solutions you may encounter during deployment.
  • If the following error message is displayed:
    "Error decoding the password for HandlerConfiguration.ServerTransportCredential.password  
        javax.crypto.IllegalBlockSizeException: Input length must be multiple of 8 when decrypting with padded cipher"
    
    
    Ensure that the password has been encrypted with the ScrambleUtil class.
  • If the following error message is displayed:
    "Unable to load credential from file.pfx -- possibly wrong password."
    
    
    Make sure that you have specified the correct encrypted password in the PFX file.
  • If the following error message is displayed:
    "javax.crypto.BadPaddingException: Given final block not properly padded"
    
    
    Ensure that you use the password scrambler class that has been provided with the Reference Implementation . This scrambler utility is different from the one that has been provided with the Adobe Primetime DRM Server for Protected Streaming.