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FAQ

  • How often do ECI changes occur?
    • Anytime a new Adobe DRM client is released, an ECI device record is added.
  • How large are ECI files?
    • They are typically less than 1 Kilobyte per device record.
  • What happens if the server is missing an ECI device record?
    • That particular class of clients will not be able to individualize against the On Premises Individualization Server and errors will be logged to the log files.
  • What happens if a server's CRLs are expired?
    • The server will stop functioning correctly and errors will be logged to the log files.