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Early Access - Adobe Experience Cloud Release Notes - August 2020

This page describes new features, fixes, and important notices in Adobe Experience Cloud. It also highlights new documentation, training courses, and video tutorials to help you get the most out of Experience Cloud.
This page contains pre-release content and is subject to change prior to the planned release.
Subscribe to the Adobe Priority Product Update to be notified via email about upcoming releases.
Release date: August 13, 2020
Product release dates may vary. Check back frequently for updates.
Latest update: August 7, 2020
Need help? Visit Adobe Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training.

Adobe System Status

Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at status.adobe.com .
See May 21, 2020 for the latest release information.

Experience Cloud interface

See July's previous release notes for the latest release information about the updated interface and unified product domain.

Adobe Experience Platform

Release notes for the Experience Platform and application services, including Experience Platform Launch, Offers, People, Places, Mobile Services, and security bulletins.
Latest release date: July 15, 2020
See Experience Platform release notes for the latest information about Experience Platform.

Journey Orchestration

Using Adobe Experience Platform, orchestrate individual customer journeys at scale across experience channels by intelligently anticipating every individual’s needs in real time, wherever their journey takes them.

New Campaign courses and tutorials

New videos, tutorials, or courses published over the past month.
Published
Name
Type
Description
July 10, 2020
Tutorial
Learn what journey step events are and which data steps are automatically created on Experience Platform and how to explore these.

Additional resources for Journey Orchestration

Adobe Analytics

New features in Adobe Analytics

Feature
General Availability - Target Date
Description
Enhancements to China Data Collection
Aug 13, 2020
Enhancements include: Support for Experience Cloud ID Service; support for first-party SSL; and support for server-side forwarding. For documentation, please contact your Adobe Sales representative.
Cross-Device Analytics: Availability in EMEA and APAC
August 31, 2020
Cross-Device Analytics and private graph will be available for customers in EMEA and in APAC.
Enhancement to field-based stitching in Cross-Device Analytics (available in Americas and EMEA)
August 17, 2020
This simplified implementation for new Cross-Device Analytics customers gives you the option to stitch based on a user ID stored in an Analytics field (prop or eVar) instead of using device graph (co-op or private.) The enhancement removes the requirement to implement ECID and removes the requirement to implement ID syncing for purposes of CDA. (ECID and ID syncing are still required for certain other features.)

New features in Customer Journey Analytics

Feature
General Availability - Target Date
Description
Identity Map option for Person ID
June 26, 2020
Identity Map is a map data structure that allows you to upload key-value pairs as part of creating a connection in Customer Journey Analytics. The keys are identity namespaces and the value is a structure that holds the identity value. Learn more...

New features in Media Analytics

Release date: July 16, 2020
Feature
General Availability - Target Date
Description
June 18, 2020
The Media Launch Extension with AEP SDK now supports the following OTT devices:
  • Apple TV (tvOS)
  • Fire TV (Fire OS)
  • Android TV
June 18, 2020
The Media Launch Extension w/ AEP SDK now supports the following OTT devices:
  • Apple TV (tvOS)
  • Fire TV (Fire OS)
  • Android TV
May 29, 2020
Media Analytics customers can capture viewer interaction during playback using a standard set of solution variables for full screen, closed captioning, mute, picture-in-picture, and in-focus. You also have the flexibility to create custom player states. Player State Tracking variables are now available for reporting in Analysis Workspace. This feature requires one of the following:
  • Media JavaScript SDK 3.0 or higher
  • For use with the Adobe Experience Platform (AEP) SDK:
  • Media Analytics Extension (for web): Adobe Media Analytics (3.x SDK) for Audio and Video v1.0 or higher
  • Media Analytics Extension (for mobile): Adobe Media Analytics for Audio and Video v2.0 or higher
  • Media Collection

Fixes in Adobe Analytics

  • Fixed an issue where the reporting API did not return up-to-date metrics values. (AN-225617)
  • Fixed an issue that prevented Classification Rules from classifying data for Marketing Channel Details. (AN-224832)
  • Fixed an issue that caused a Missing components error when creating new projects in a Virtual Report Suite.(AN-226808)
  • Fixed an issue that caused a Missing components error when curating a Virtual Report Suite. (AN-228257)
  • Fixed an issue that prevented the creation of new Reports & Analytics targets and calendar events. (AN-224872, AN-224890, AN-224914, AN-226661)
  • Fixed an issue that caused missing activities in the A4T panel in Workspace. (AN-224606)
  • Fixed an issue with duplicate hits in Data Feeds. (AN-226308)
  • Fixed an issue where calculated metrics with participation attribution did not return proper values. (AN-224642, AN-225190)
  • Fixed an issue with segment data shared from Analytics to Audience Manager taking more than three days to appear in Audience Manager.(AN-226649)
  • Fixed an issue with not being able to use the Analyze Further link in Intelligent Alerts emails. (AN-226823)
  • Fixed an issue with being unable to create segments in a virtual report suite. (AN-227039)
  • Fixed an issue with not being able to edit intelligent alerts. (AN-227162)

Additional Adobe Analytics fixes

AN-219351; AN-220960; AN-223788; AN-224630; AN-224948; AN-225618; AN-226261; AN-226828; AN-226845; AN-226937; AN-226961; AN-227070; AN-227079; AN-227521; AN-227610; AN-228203; AN-228451; AN-228466; AN-228538

Important notices for Analytics administrators

Notice
Date Added or Updated
Description
EOL of Adobe Data Connectors
July 13, 2020
Adobe Data Connectors are powered by legacy technology that is no longer viable or supported. We have a new standard in the Adobe Exchange Partner Program that should be adopted for any integrations that wish to continue to be offered and supported. The official end-of-life date is still to be determined, but we anticipate it to be in the next 12-18 months (mid 2021 to end of 2021). Learn more...
Report suite mapping to IMS org
July 2020
The report suite mapping tool will be discontinued in November 2020. This feature powers integrations such as Advertising Analytics and Experience Cloud segment publishing in Adobe Analytics. A report suite must be mapped to an IMS org to enable these and other services. Newer report suites are automatically mapped upon creation. However, older report suites must be manually mapped to an IMS org. See Map report suites to an organization in the Experience Cloud interface (Core Services) user guide to make sure all report suites belong to an IMS org.
Migration to unified product domain
Effective date: May 28, 2020
The migration to a unified product domain for Adobe Analytics, which began in January 2020, completed on May 28, 2020. While Adobe Analytics works to remove all omniture.com domain references from its architecture, it is important to allowlist omniture.com as a third-party cookie. When the full architecture migration is (soon) completed, we will notify you via the release notes and this allowlist step will no longer be needed. Here is a full list of recommended IP addresses and domains that you should allowlist.
If your organization blocks third-party cookies, please reach out to Customer Care to regain your access to Adobe Analytics.
New Adobe Analytics default landing page
Effective Date: June 18, 2020
On June 18, 2020, the default landing page for Adobe Analytics will change from Reports to Workspace. This change will occur for any users who have not previously set a custom landing page.
Third-party technology allowlist
March 12, 2020 (effective date)
Adobe Analytics has begun leveraging third-party technologies for feature rollout management and in-product support. The following URLs should be added to any necessary network firewall allowlists to ensure full feature access:
  • Gainsight: https://esp.aptrinsic.com
  • LaunchDarkly: https://app.launchdarkly.com
Improved redundancy for Analysis Workspace availability
May 21, 2020
In order to ensure availability of Analysis Workspace, we are adding a secondary CDN (Content Delivery Network) for improved redundancy. The following URLs should be added to any necessary network firewall allowlists:
  • https://aaui-879784980514.s3.us-east-2.amazonaws
  • https://d30ln29764hddd.cloudfront.net
  • https://awaascicdprodva7.blob.core.windows.net
  • https://aauicdnva7.azureedge.net
Change to how Entries/Exits are calculated in Workspace
April 7, 2020
In Analysis Workspace, as of March 2020, we have changed how the None value interacts with Entries/Exits. Because you can now turn Nones on and off in Analysis Workspace, we apply the None value after the entry or exit, whereas (for eVars) it used to be applied before entry or exit. For example, assume that the first hit of a visit has no value for eVars, but the second hit does. In Reports & Analytics the first hit will show as Unspecified for the Entry, but in Analysis Workspace it will show up as the value on the second hit.
EOL of Dashboard Archive
March 27, 2020
The View Archive setting under Manage Dashboards in Reports & Analytics will no longer be available as of October, 2020.
EOL of Analytics Legacy APIs
January 9, 2020
In November 2020, the following Analytics Legacy API services will reach their end-of-life and will be shutdown. Current integrations built using these services will stop working.
  • 1.3 Analytics APIs
  • 1.4 SOAP Analytics APIs
  • Legacy OAuth Authentication (OAuth and JWT)
We have provided a Legacy API EOL FAQ to help answer your questions and provide guidance on how to proceed. API integrations that employ these services can migrate to the 1.4 Analytics REST APIs or the 2.0 Analytics APIs . Legacy OAuth accounts can migrate to an Adobe IO Analytics integration account, which can be used to access both the 1.4 Analytics APIs and 2.0 Analytics APIs.
San Jose FTP Broker Ending for London and Singapore
July 2020
For customers in London and Singapore, we will no longer support brokering of data between London or Singapore and the San Jose data center ftp.omniture.com .
EOL of Ad Hoc Analysis
Aug 6, 2018
Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available. For more information, visit Discover Workspace .

AppMeasurement

For the latest updates on AppMeasurement releases, please refer to AppMeasurement for JavaScript release notes .

New Analytics courses and tutorials

New courses, tutorial videos, and articles in Analytics and Customer Journey Analytics.
Published
Name
Type
Description
July 30, 2020
Tutorial
Learn how to use the Admin Console to ensure users can only access the report suite(s) that are necessary to their role.
July 24, 2020
Tutorial
Learn how to add a user as an Administrator in the Adobe Admin Console.
July 17, 2020
Tutorial
Quick Insights provides guidance for non-analysts and new users of Analysis Workspace to learn how to answer business questions quickly and easily.
July 17, 2020
Tutorial
The Analytics for Target (A4T) panel lets you analyze your Adobe Target activities and experiences, with lift and confidence, in Analysis Workspace.
July 6, 2020
Tutorial
Techniques for creating an Advertising Cloud dashboard for live campaign monitoring.
July 6, 2020
Tutorial
Useful custom metrics to create when using Advertising Cloud data within Adobe Analytics.
July 6, 2020
Tutorial
How to use Adobe Analytics to create robust site retargeting pools for Advertising Cloud remarketing.
July 6, 2020
Tutorial
Using Advertising Cloud dimensions to create segments for cleaner reporting and analysis.
July 6, 2020
Tutorial
How to use Adobe Analytics to set the foundation for launching an Advertising Cloud paid media campaign.
July 6, 2020
Tutorial
Project sharing is one way to democratize data and insights from Analysis Workspace to users in your organization. You can place recipients in one of three project roles, depending on the project experience you want them to have - Edit, Duplicate and View.
June 26, 2020
Tutorial
Custom look-back windows let you to expand the attribution window beyond the reporting range (up to a maximum of 90 days), and applies to each conversion in the reporting range.
June 26, 2020
Tutorial
Workspace projects can be shared to users as Can view only. When a View recipient opens the shared project, they receive a more restrictive project experience, with no left rail and limited interactions.
June 26, 2020
Tutorial
The Algorithmic Attribution model in Analysis Workspace uses statistical techniques to dynamically determine the optimal allocation of credit for the selected metric.

Adobe Audience Manager

New features, fixes, documentation and tutorials in Audience Manager.
Release date: August 13, 2020

New features and fixes in Adobe Audience Manager

  • Predictive Audiences now supports the selection of a Profile Merge Rule per model, during model creation. (AAM-55178)
  • Destination mapping start and end dates are now visible in each segment's page. (AAM-40056)
  • Fixed an issue where the Device Type of a trait was automatically set to Cross-Device when creating a new trait. (AAM-55368)
  • Fixed an issue where the Audience Marketplace would fail to load. (AAM-55549)
  • You can now un-map segments from Google destinations when the Google UserList parameter is not retrievable. (AAM-42655)
  • Fixed an issue where adding multiple segments to a destination would not always work correctly. (AAM-55651)
  • Fixed an issue where users who had their Profile Merge Rules limit increased would not see the Add New Rule button. (AAM-55700)
  • Fixed an issue where the 30 Day Overlapped Unique Users title would go missing from the Data Feed Report Metrics. (AAM-55801)
  • Lifetime metrics are now excluded from the Destination view when the destination is configured to export UUIDs. (AAM-54196)
  • Fixed an issue where users would not be able to view Tableau reports. (AAM-55868)
  • Fixed an issue where users would receive an error when creating a new Predictive Audiences model. (AAM-55921)
  • Multiple accessibility improvements across the interface. (AAM-49062, AAM-49063, AAM-49365).

New Audience Manager tutorials

Published
Name
Type
Description
August 7, 2020
Tutorial
In this course, learn all the concepts to go from start to finish with the use case of saving money and optimizing the customer experience by removing existing customers from your reach campaigns. This includes building traits and segments, adding the right profile merge rules, adding segments to destinations, and even calculating the ROI as you use this use case.
August 7, 2020
Tutorial
In this video, discover three of the most common use cases for Profile Merge Rules, and how they can help your marketing efforts.
August 5, 2020
Tutorial
When you create a segment in Audience Manager, you store them in a folder-based structure, or a taxonomy . Learn a few tips for creating and managing the segment taxonomy.
August 4, 2020
Tutorial
Instead of contacting Adobe Consulting or Customer Care for credentials for using the REST API, you can simply go to Adobe.io in a browser and retrieve or register your own credentials.
July 31, 2020
Tutorial
Use Recency and Frequency to give your segment parameters of how many times a visitor has to qualify for a trait within a certain time period. Great for content affinity and frequency capping use cases, as well as others.
July 22, 2020
Tutorial
Walk through the fields in the UI to create a segment in Audience Manager.
July 22, 2020
Tutorial
This video walks you through a process of defining your segments, and then breaking them down by the traits and signals that you need to create them.
July 17, 2020
Tutorial
Save money and optimize customer experience by suppressing ads to converters.
July 15, 2020
Tutorial
Learn to use a couple of formulas to determine your campaign cost savings by suppressing ads to existing customers.
July 10, 2020
Tutorial
This video discusses options for creating segments to exclude those who have already converted to customer status.

Adobe Experience Manager

New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.

Product releases

Self-Help

Community

  • The latest AEM content on Experience League
    This is the official source of Digital Experience technical content produced by Adobe. See the full list here.

New Experience Manager courses and tutorials

New videos, tutorials, or courses published over the past month.
Published
Name
Type
Description
August 7, 2020
Course
Learn how to establish a solid foundation for your AEM Assets implementation by configuring the core concerns, from setting up a baseline content architecture and taxonomy to customizing metadata and asset processing.
August 7, 2020
Tutorial
Description
July 19, 2020
Tutorial
The Content Transfer Tool is the recommended way to migrate content from an on-premise or AMS hosted version of Experience Manager to an AEM as a Cloud Service environment.
July 21, 2020
Tutorial
Understand how to create a Live Copy for your site from a Blueprint using the Create Live Copy wizard.
July 21, 2020
Tutorial
Learn how to view or manage inheritance across a site or perform rollout operations using the Live Copy Overview console.
July 21, 2020
Tutorial
Learn how to create, edit, and manage a translation project for your Language Copy.
July 21, 2020
Tutorial
Learn how to add a translation job to an existing translation project.
July 21, 2020
Tutorial
Learn how to update, review, and approve changes in a Language Copy with the help of Launches.
July 21, 2020
Tutorial
Get an overview of how to create a multilingual site using Language Copy in AEM Sites.
July 21, 2020
Tutorial
Understand the relationship between a Live Copy and its Blueprint in AEM Sites.
July 21, 2020
Tutorial
Learn how to manage inheritance between a Live Copy and its Blueprint at a page level.
July 21, 2020
Tutorial
Understand how to manage inheritance between a Live Copy and its Blueprint at a component level.
July 21, 2020
Tutorial
Description.
July 21, 2020
Tutorial
Explore how to create a Language Copy for your AEM site using the Create Language Copy wizard.
July 21, 2020
Tutorial
Learn how to create, edit, and manage a multi-language translation project for your Language Copy from AEM's Project console.
July 21, 2020
Tutorial
Learn how to create a country site from existing Language Copies using the Create Site wizard.
July 21, 2020
Tutorial
Learn how to create a page in an existing Language Copy, and then translate the content to another Language Copy.
July 21, 2020
Tutorial
Understand the different statuses associated with a Translation Job or an item in the job.
July 21, 2020
Tutorial
Introduction to the Getting Started with Multi-Site Management for business users course.
July 21, 2020
Tutorial
Adaptive forms provides a convenient mechanism to create form segment like a panel or a group of fields only once and reuse them across adaptive forms. These reusable and standalone segments are called adaptive form fragments.
July 21, 2020
Tutorial
AEM Inbox consolidates notifications and tasks from various AEM components, including Forms workflows.
July 21, 2020
Tutorial
Logs act as the frontline for debugging AEM applications, but are dependent on adequate logging in the deployed AEM application.
July 21, 2020
Tutorial
A course introduction to the Getting started with AEM SPA Editor for developers.
2020
Tutorial
Managing user access on the baseline asset folders is a critical aspect in governance, and ensures the processes can be properly supported.
July 21, 2020
Tutorial
Auto-start workflows extend asset processing in AEM as a Cloud Service by automatically invoking custom workflow upon upload or re-processing.
July 21, 2020
Tutorial
Logs act as the frontline for debugging AEM applications, but are dependent on adequate logging in the deployed AEM application.
July 21, 2020
Tutorial
When authors use the template to create an adaptive form, the new form inherits the structure and components you have specified in the template.
July 21, 2020
Tutorial
The first step in creating RDBMS backed form data model is to configure Apache Sling Connection Pooled DataSource.
July 21, 2020
Tutorial
Introduction to pre-filling forms using the form data model.
July 21, 2020
Tutorial
In this video, learn how to create your first adaptive form.

Adobe Campaign

Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.

New product releases

Release information for Campaign Classic, Campaign Standard and Control Panel.

Campaign Classic

New Campaign courses and tutorials

New videos, tutorials, or courses published over the past month.
Published
Name
Type
Description
July 10, 2020
Campaign Classic
Learn how to create a public key and import and install it on a Campaign instance for the decryption of inbound data.
July 10, 2020
Campaign Classic
Learn how to export data using a GPG key installed on Control Panel.
July 10, 2020
Campaign Classic
Learn how to generate a public/private GPG key pair and install the public key into Control Panel to be able to encrypt data before sending it from your instance.
July 21, 2020
Campaign Classic
Understand the key concepts of Adobe Campaign that help effectively plan, execute, and measure cross-channel marketing campaigns.
July 22, 2020
Campaign Classic
Learn how to create a marketing plan, program, and campaign, set properties for a campaign, and understand how to use the schedule. The video guides you through an exercise that you can follow along.
July 23, 2020
Campaign Classic
Understand the concept of profiles in Adobe Campaign Classic. Learn how to access profile data, sort and filter profiles and manually create and manage profiles.
July 28, 2020
Campaign Classic
Learn how to add conditional content to a delivery on the example of a multi-lingual newsletter.
July 28, 2020
Campaign Classic
Learn how to add a personalization field to the subject line and the content of an email delivery.
July 28, 2020
Campaign Classic
Understand the use of campaign workflows and learn how to create a workflow and target profiles in a workflow using filtering conditions.
July 31, 2020
Campaign Classic
Learn how to generate a descriptive analysis report.
July 9, 2020
Campaign Standard
Learn how to export data using a GPG key installed on Control Panel.
July 9, 2020
Campaign Standard
Learn how to create a public key and import and install it on a Campaign instance for the decryption of inbound data.
July 9, 2020
Campaign Standard
Learn how to generate and install a public/private key pair on a specified Campaign instance for the encryption of outbound data.

Advertising Cloud

Release notes for Adobe Advertising Cloud.

Magento

For Magento release notes, see:

Marketo Engage

Marketo Engage is a complete applications for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.

Core Marketo Engage updates

See Marketo release notes for the latest release information.

Upcoming features

The following features are releasing throughout the quarter:
Feature
Description
Bizible
  • New account-based segmentation
  • Save dashboard-specific filters
  • Export Bizible dashboards as PDFs
Sales Connect
Compose Window and Command Center updates/enhancements

Announcements

Marketo Engage Success Center: Launching in February 2020. The Success Center is an in-product help center that enables you to search Product Docs and the Community, launch how-to guides, access adoption content, and more. Note: This feature will be launched as a beta in ANZ and will roll out to North America later in the quarter.

Deprecations

  • Asset API "_method" Parameter: After September 2020, Asset API Endpoints will no longer accept _method to pass Query Parameters in a POST body to bypass URI length limitations.
  • Internet Explorer Support Deprecation: Beginning with the July release on July 31, 2020, the Marketo Engage user interface will no longer be supported on Internet Explorer.
For cumulative and historical release notes, see Marketo release notes .