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Adobe Experience Cloud release notes - April 2019

New features and fixes in the Adobe Experience Cloud.
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Release date: April 2019

Experience Cloud core services and administration

Release notes for the Experience Cloud interface, including Platform core services and product administration.

Experience Cloud core services

Release notes for the Experience Cloud interface and core services.
  • Updated the app switcher to include Marketo in Experience Cloud solution suite, and branding updates to Experience Platform. (MCUI-6529)
  • Updated Experience Cloud Home to include navigation links to the Feed and Administration pages. (MCUI-6682)
  • Fixed an issue in the Trigger definition for correct usage of “like” clause. (MCUI-6611)
  • Improvements to Customer Attributes for better logging in the Subscription service. (MCUI-6519)
For product documentation, see Experience Cloud and Core Services

Experience Cloud ID service

  • Updated to version 4.2.0.
  • Added support for the Audience Manager Plug-in for IAB TCF, available via the ECID Opt-in object.
For product documentation, see Experience Cloud ID service .

Mobile Services and Mobile SDK

Feature and fixes in Adobe Mobile Services:
iOS version 4.18.2
  • Target: Fixed an issue that prevented the purchasedProductIds from being correctly represented as an array for view notifications.
Android version 4.17.4
  • General: Improved support for Android Instant Apps by making reachability checks configurable in ADBMobileConfig.json file with the reachabilityChecksEnabled boolean property on the root JSON object.
For product documentation, see Mobile Services .


For product documentation, see Analytics Help Home .

New Features in Adobe Analytics

Segmentation on Distinct Counts
You can now segment on a distinct count of items within a dimension. Examples: "Visitors who viewed more than 5 distinct products," or "Visits where more than 5 distinct pages were seen." (Note that the Approximate Count Distinct function is still available in Calculated Metrics, if you want to create a metric that is a distinct count of a dimension (e.g. # of customers, # of products, etc)).
Ad Hoc Analysis support for Java 11
Ad Hoc Analysis is now compatible with Java 11. Here are some caveats to using Java 11.
Advertising Analytics updates
We are releasing a couple of updates to Advertising Analytics:
  • Yahoo Gemini was absorbed by Microsoft Bing on March 31. As a result, the Yahoo Gemini advertising account option is no longer available.
  • Google has implemented a new tracking pattern, and instead of using Tracking Template , we now use Final URL Suffix .
Analysis Workspace
Updates to Optimization Best Practices.
  • (Workspace) Fixed issues that prevented the creation of segments from Fallout visualizations. (AN-177042, AN-176876)
  • (Workspace) Fixed an issue that prevented the creation of segments from Flow visualizations. (AN-176681)
  • (Workspace) Fixed a misalignment issue in tables. (AN-176919)
  • (Workspace) Fixed a Japanese UI issue that occurred when collapsing/expanding the visualization panel. (AN-170601)
  • Fixed an issue that occurred when trying to switch segments in dashboard reportlets. (AN-177056)
  • (Reports & Analytics) Fixed an issue with being unable to select metrics in the Channel Overview report. (AN-176786)
  • (Segment Manager) Fixed an issue that resulted in an error message when trying to edit a segment that was shared with multiple Audience Manager data sources. (AN-175353)
  • (Workspace) Fixed an issue that prevented non-admin users from seeing components (such as segments) they own that are not curated in virtual report suites. (AN-175616)
  • (Admin) Fixed an issue with trying to edit eVars for multiple report suites. (AN-168150)
  • (Admin) Fixed an issue with being unable to transfer assets to another user, in the legacy user management UI. (AN-176630, AN-173974)
  • (Workspace) Fixed an issue with anomaly detection data being shown prematurely. The fix should result in fewer false positives. (AN-176724)

Important notices for Analytics administrators

Date Added or Updated
Upcoming change to Report Total calculations
April 16, 2019
On June 13, 2019, Adobe Analytics will make Report Total calculations consistent across all dimensions and metrics. This will result in a change to the totals for some reports (typically, Prop or Customer Attributes reports). Prior to this change, some Report Totals inconsistently included or excluded the Unspecified line item in the total, regardless of whether Unspecified appeared in the report.
Starting on June 13, 2019, Unspecified will always appear in the report total, even if it does not appear as a line item in the report. This change will affect Analysis Workspace, Reports & Analytics, Ad Hoc Analysis, Report Builder, and the Reporting API.
Update to CSV downloads from Analysis Workspace
April 10, 2019
Starting on April 11, 2019, several changes will be made to CSV downloads (and Copy to Clipboard) from Analysis Workspace to remove formatting from exported data.
  • The thousands separator will no longer be included. The decimal separator will continue to be included, and will adhere to the format defined under Components > Report Settings > Thousands Separator . Note: Numeric values that use a comma as the decimal separator will continue to be quoted in the exported CSV.
  • No currency symbols will be shown.
  • No percent symbols will be shown. Percentages will be in decimal form. E.g., 75% will be represented as 0.75.
  • Time will be shown in seconds.
  • Cohort tables will show raw values only; percentages will be removed.
  • If a number is invalid, an empty cell will be displayed.
Upcoming change to the Analysis Workspace Debugger command
April 4, 2019
The Console command to turn on the Analysis Workspace Debugger is changing to adobeTools.debug.includeOberonXml on June 13, 2019 .
Upcoming support changes for Date-Enabled and Numeric Classifications
February 28, 2019
The ability to import Numeric 2 and Date-Enabled classifications has been removed from the codebase. This change will take effect with the June 2019 Maintenance Release. If you have Numeric or Date-Enabled columns in your import file, those cells will be silently ignored, and any other data within that file will be imported as normal.
Existing classifications can still be exported through the standard classification workflow, and will continue to be available in reporting.
Significantly updated the documentation on the getPercentPageViewed plug-in.
February 12, 2019
Admin > General Account Settings
February 7, 2019
  • The setting Replace the last octet of IP addresses with 0 is enabled by default for any new report suites created in the London Data Center after January 2019, but only if the settings for those report suites are copied from a template listed in the Admin Console. Report suites whose settings are duplicated from other report suites inherit all settings from the selected report suite.
  • The setting IP Obfuscation is no longer enabled by default for all customers with a report suite set in EMEA.
Mobile browser version numbers
February 7, 2019
Starting January 8, 2019, we changed the truncation level for mobile browser version numbers from 2 to 1. From that date forward, versions only display the first two levels (e.g. Firefox 64.0.2 is now reported as Firefox 64.0 ).
End of life for Ad Hoc Analysis
Updated January 29, 2019
On August 6, 2018, Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available.
For more information, including which versions of Java will be compatible during this period, visit Discover Workspace .
Short Analytics report links
January 14, 2019
Any short Analytics report links that have not been visited within one year will be cleaned up and deleted starting on Thursday, January 17, 2019, on a rolling schedule.
End of Support for TLS 1.0
Updated January 10, 2019
On February 11, 2019 Adobe Analytics reporting will no longer support TLS (Transport Layer Security) 1.0 encryption. This change is part of our ongoing efforts to maintain the highest security standards and promote the safety of customer data. If you are unable to connect to Adobe Analytics reporting after February11, 2019, you should upgrade your browser to the latest version .
Beginning February 20, 2019 Adobe Analytics data collection will no longer support TLS 1.0. With this change, Adobe will no longer collect Analytics data from end users with older devices or web browsers that do not support TLS 1.1 or later. We do not expect this to have a significant impact on customer data or reporting. (If your website already does not support TLS 1.0, you will not be affected.)
Beginning April 11, 2019, the Adobe Analytics Reporting API will no longer support TLS 1.0 encryption. Customers who access the API should verify that they will not be impacted.
  • API clients using Java 7 with default settings will need modifications to support TLS 1.2 . (Refer to Changing default TLS protocol version for client end points: TLS 1.0 to TLS 1.2 .)
  • API clients using Java 8 should not be impacted because the default setting is TLS 1.2.
  • API clients using other frameworks will need to contact their vendors for details on TLS 1.2 support.
Update Adobe Report Builder due to end of support for TLS 1.0
September 7, 2018
Due to the end of support for TLS 1.0, we recommended that Adobe Report Builder (ARB) users download ARB v5.6.21 prior to February 7, 2019. After that date, prior versions of ARB no longer function.
Update to CSV downloads from Analysis Workspace
January 9, 2019
Starting on February 7, 2019, CSV downloads (and Copy to Clipboard) from Analysis Workspace will no longer include the thousands separator. Note: The Analysis Workspace UI will continue to show the thousands separator. Additionally, the decimal separator will continue to be included, and will adhere to the format defined under Components > Report Settings > Thousands Separator .
Data Feed: post_product_list column - size change
January 9, 2019
On February 7, 2019, Adobe plans to expand the size of the post_product_list column from 64 KB to 16 MB. This change is intended to ensure that merchandising eVar values added to post_product_list during processing do not cause truncation of product and revenue values. If you have processes that ingest post_product_list values, please ensure those processes can handle values up to 16 MB in length, or will truncate the value at 16 KB to avoid data ingestion failures.
Management changes affecting inactive Analytics Live Stream endpoints
December 20, 2018
Starting on February 1, 2019, Live Stream endpoints with no active consumer connections for 90 days may be disabled. You can reach out to Customer Care to inquire about your Live Stream endpoints and, if necessary, have them re-enabled. In addition, please ensure your consumer processes maintain a persistent connection, as intended by the design of the service, and that they are implemented to reconnect when the connection is disconnected or interrupted.
Dallas FTP server migration (
October 19, 2018
On October 23, 2018, if you connect to via the SFTP protocol, you might be required to re-accept the SJ1 site's host identifier. This issue applies only to October 23. See Upgrading Adobe FTP Servers .
Update to Mobile Device dimension
October 16, 2018
On September 26, Adobe updated its device lookup to Device Atlas's 2.1 API. This caused more detailed devices (e.g. Apple iPhone 7, Apple iPhone 8 Plus, etc.) to appear in the Mobile Device dimension for some browsers. This new level of device detail should be used directionally as is does not extend to all devices and browser types at this time.
End of support for Internet Explorer 11
Sept. 12, 2018
Adobe will end support for Internet Explorer 11 within Adobe Analytics on November 13, 2018. Please switch to Microsoft Edge or another supported browser as soon as possible.
End of life for Ad Hoc Analysis
August 9, 2018
On August 6, 2018, Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available. For more information, visit Discover Workspace . We will not modify Ad Hoc Analysis to support Java 9+ from this point forward. If you upgrade to Java 9+, Ad Hoc Analysis will cease to function. Only Java 8 will be supported.
Update Adobe Report Builder due to end of support for TLS 1.0
Sept. 7, 2018
Due to the end of support for TLS 1.0, we recommended that Report Builder (ARB) users download ARB v5.6.21 prior to February 2019. After that date, prior versions of ARB will no longer function.
New help for the Analytics user migration
May 10, 2018
We updated the Analytics user ID migration help with information about migrating Enterprise and Federated IDs to the Admin Console. See Migrate Analytics user accounts for Enterprise and Federated IDs .
Upcoming removal of Account Activity Report
May 10, 2018
The Account Activity Report will be replaced by the Server Call Usage feature in the Adobe Analytics Summer Release. The Account Activity Report will be permanently removed on August 9, 2018. To view summary data about report suite traffic after August 9, 2018, use the Server Call Usage feature.
Changes to linear allocation models in Calculated Metrics
Effective July 19, 2018
On July 19th, Adobe Analytics will revise the way allocation models in calculated metrics are evaluated. As part of this change, calculated metrics that use a non-default allocation model will be migrated to new and improved attribution models. Marketing Channel Last Touch and Marketing Channel First Touch allocation models will be migrated to new Last Touch and First Touch attribution models espectively. (Marketing Channels are not being deprecated, only the two allocation models that appear in calculated metrics). Additionally, we will correct the way linear allocation is calculated. If you use calculated metrics with linear allocation models, the reports may change slightly to reflect the new, corrected attribution model. This change to calculated metrics will be reflected in Analysis Workspace, Reports & Analytics, the Reporting API, Report Builder, and Ad Hoc Analysis. See the Calculated Metrics documentation for more information about this change.
Anomaly Detection and Contribution Analysis functionality removed from Reports & Analytics
April 10, 2018
Anomaly Detection and Contribution Analysis have been removed from the Reports & Analytics feature set and are now available only via Analysis Workspace. Adobe Analytics Select and Foundation customers have access only to “daily-granularity” Anomaly Detection in Workspace.
Adobe no longer issuing 3rd-party s_vi cookies for Safari
April 05, 2018
On March 20, 2018, Adobe stopped issuing third-party s_vi cookies for the Safari browser. This change does not impact customers using first-party data collection cookies. This change also removes the visit and visitor inflation experienced by some customers, resulting from Safari ITP.
Back-end changes that affect reporting
April 11, 2018
A change to the (back-end) lookup mechanism is going to impact reporting in several ways. Please be aware that these changes went into effect around the end of February, 2018: Page renaming will no longer be allowed. Going forward, you will need to use classifications to rename pages. Until the May 10, 2018 release, the system will continue to process the renamed pages as they are currently configured. Adobe is asking all customers to migrate to classifications by that date. After the May release, existing renames will no longer be honored and can change, retroactively, without notice.
The URL replacement methodology is different. Previously, Adobe Analytics would store (mostly) the first URL associated with each page name each month. Going forward, we will store the most recent URL for each page name. (Updated April 11, 2018) Category reports for roll-ups and current data in Reports & Analytics are no longer provided. Deprecating category roll-up reports in the Web Service API is effective with the May 10, 2018, Adobe Analytics maintenance release. There is no longer any support for page/prop data from before approximately January 2007 (in some cases, 2006). This only impacts pages, props and page events (i.e. custom links, exit links, download links). Note: This change does not impact reporting in Analysis Workspace or Data Warehouse. If you have data preceding these dates, expect the following: Data will not combine correctly across the pre/post January 2007 boundary. Searches will not work against data before approximately Jan. 2007.
Upcoming support changes for Date-Enabled and Numeric Classifications
May 7, 2018
In the May 10, 2018 Maintenance release, we will begin limiting the functionality of date-enabled and numeric classifications. These classification types will be removed from the Admin and Classification Importer interfaces. From that date on, no new date-enabled and numeric classifications can be added. Existing classifications can still be managed (uploaded to, deleted) through the standard classification workflow, and will continue to be available in reporting.
Upcoming support changes for Marketing Channel Cost and Budget
February 28, 2018
In the April maintenance release, we will remove Marketing Channel Cost and Budget from the Admin > Marketing Channel menu. No new cost and budget data can be added. Existing cost and budget data will continue to be available in reporting, but cannot be updated.
Update Report Builder before you migrate user IDs to the Admin Console
March 17, 2018
Important: Update your installation of Report Builder to the latest version. This update is a pre-requisite for running the Analytics user ID migration to the Admin Console, beginning in April 2018.
Code Manager - Legacy H Code
February 8, 2018
Downloading legacy JavaScript (H code) from the Code Manager is no longer supported.
Data retention: Check and set your data retention policy for Adobe Analytics
February 1, 2018
Background: The European Union’s General Data Protection Regulation (GDPR), which applies as from May 25, 2018, provides that Adobe, in its role as your data processor, must take appropriate measures to assist its customers in fulfilling access, deletion, and other requests from individuals. Applying appropriate, secure, and timely deletion policies is an important part of complying with this obligation. As a result, Adobe would like to work with you to implement a data retention policy before GDPR takes effect on May 25, 2018.
What to expect: Unless you already have an Adobe Analytics data retention policy in place, Adobe will begin applying data retention as currently specified in customer contracts for Adobe Analytics, unless other arrangements are made. Most Adobe Analytics contracts state that Adobe may delete data after 25 months. Once a data retention policy is in place for your organization, it is enforced on a rolling monthly basis. Data retention for longer periods than 25 months is available for an additional fee. Data retention periods for shorter periods can also be configured by contacting Customer Care. You will soon receive an email with additional details for your organization.
Data retention impacts all methods for accessing historical Adobe Analytics data, including but not limited to Reports & Analytics, Analysis Workspace, Report Builder, the Web Services Reporting APIs, data warehouse, and data feeds. Next steps: Identify stakeholders within your organization responsible for making decisions about data retention. Your organization is best placed to know the appropriate period for which Adobe Analytics data should be retained. Contact your Adobe Customer Success Manager if you have questions regarding data retention for Adobe Analytics.
User account linking
October 26, 2017
Analytics users no longer need to manually link their accounts between the Experience Cloud and Analytics. Users can contact their Admin Console administrator to request Analytics access. The Analytics user ID migration enables administrators to easily migrate user accounts from Analytics User Management to the Adobe Admin Console. After your users are migrated, they will have access to the purchased solutions and core services available in the Experience Cloud. Learn more about the Analytics User ID Migration .

Audience Manager

Trait Recommendations, powered by Adobe Sensei , brings data science into your Audience Manager day-to-day workflows.
With Trait Recommendations, when you build or edit a segment in Segment Builder , you get recommendations on additional traits you can include, that are similar to the traits in the segment rule. Add the recommended traits to your segment to increase your target audience.
Global data sources are accessible by all Audience Manager customers and contain device advertising IDs generated by device manufacturers such as Apple, Samsung, Microsoft, Roku, and Android device manufacturers. These IDs are made available by manufacturers for advertising purposes. You can use global data sources to synchronize device IDs and import or export data keyed off of those mappings. Audience Manager validates the device advertising IDs (DAID) imported by customers, based on their format, to ensure they match the standard format outlined by device manufacturers.
We have improved segmentation, reporting, and exporting of segments by limiting the number of cross-device ID mappings associated to a device ID. The newly imposed limits help us mitigate the impact that incorrect integrations and inaccurate data sets may have on ingestion and downstream processing.
The new limits are:
  • 100 device IDs per cross-device ID
  • 10 cross-device IDs per device ID
  • 1000 device IDs to 1 device ID


  • Users now see an error message when they attempt to create an Algorithmic Model using as baseline a trait type different from rule-based, segment, or onboarded. The errors message is: "Only rule-based traits, onboarded traits and segments can be used as baseline." (AAM-45235).
  • The Lifetime metric has been removed from the Traits and Folder Traits pages.
  • Segment mapping start and end dates are now included in the Destinations General Report (AAM-44997).


  • Fixed an issue causing the Outbound File History Report not to load in some situations (AAM-45713).
  • Fixed an issue causing the previously selected trait to be added to Segment Builder when clicking Add Trait on an empty field (AAM-45599).
  • Fixed an issue preventing users from editing or deactivating Algorithmic Models that contain excluded traits (AAM-45552).

Advertising Cloud

Updated on April 15, 2019, for the April 13 release
Search Campaigns
In the date range selector, the calendar is now arranged from Sunday to Saturday. Previously, it was arranged from Monday to Sunday.
The Portfolio Report now includes the optional column Portfolio Spend Strategy .
Advertising Cloud help is available in the product under the Help ? menu.


Release notes for the following upcoming Adobe Target releases:

Target Standard/Premium 19.4.1 (April 15, 2019)

This release is a maintenance release and includes the following change:
(The issue numbers in parentheses are for internal Adobe use.)
  • Updated the Adobe Experience Cloud UI to reflect branding and product changes. (TGT-33546, TGT-33272, and TGT-33331)

Target Standard/Premium 19.4.2 (April 29, 2019)

This release includes the following features, changes and enhancements:
(The issue numbers in parentheses are for internal Adobe use.)
Mobile Visual Experience Composer
The Visual Experience Composer (VEC) for Native Mobile Apps lets you create activities and personalize content on native mobile apps in a do-it-yourself fashion without continuous development dependencies and app-release cycles.
Visual Experience Composer
The Visual Experience Composer (VEC) includes the following enhancements to make your work quicker and more efficient:
  • You can edit the style of an element, including the background image, in the VEC. (TGT-15001)
  • Target supports HTML5 using configurations on v4.5.1 or higher. (TGT-33618)
Enhancements, fixes, and changes
  • We improved the workflow when you delete assets using the VEC. Deleted assets are now removed from the Offers library and from Scene7 (if applicable)Deleted assets no longer display in search results. (TGT-31981)
  • We improved the rendering of image offers in the Assets picker. Displaying and selecting image offers is now quicker and more efficient. (TGT-32897)
  • We improved the handling of redirects to URLs when you cancel loading of a page within the VEC. (TGT-33815)
  • Toolbar icons display appropriately after you cancel loading of a page within the VEC. If specific actions cannot be performed until after the page is fully loaded, the associated toolbar icons are disabled. (TGT-33811)
  • After you select a Recommendations collection from the Collections picker, you must now click the Save button. This workflow is consistent with other workflows within Target. (TGT-33205)
Refer to the Adobe Target Release Notes for the latest release information about the following products:
  • Target Standard and Premium
  • Recommendations Classic

Experience Manager

New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.

Product releases

Cloud Manager 2019.3.0
This month Cloud Manager Release (2019.3.0) adds SLA reporting to the System Monitoring capability delivered in the last release. A visual refresh of some key screens was also added.

Product maintenance

AEM 6.2 Service Pack 1-Cumulative Fix Pack 19
AEM 6.2 SP1-CFP19 (, released March 07, 2019, is an important update that includes key customer fixes released since the general availability of AEM 6.2 SP1, December 2016.
AEM 6.3 Service Pack 3-Cumulative Fix Pack 3
AEM 6.3 SP3-CFP3 (, released March 14, 2019, is an important update that includes key customer fixed released since the general availability of AEM 6.3 April 2017.