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Adobe Experience Cloud Release Notes - July 2020

This page describes new features, fixes, and important notices in Adobe Experience Cloud. It also highlights new documentation, training courses, and video tutorials to help you get the most out of Experience Cloud.
Subscribe to the Adobe Priority Product Update to be notified via email about upcoming releases.
Release date: July 16, 2020
Product release dates may vary. Check back frequently for updates.
Latest update: July 14, 2020
Need help? Visit Adobe Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training.

Adobe System Status

Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at .
Released: May 21, 2020
What's new
  • Using your Adobe ID, you can subscribe to event notifications with more granularity, down to the product offering and add-on level. To help you setup your subscription faster, the self-subscription process now recommends a selection of products and offerings based on your product entitlements. This should reduce the number of emails you receive, and deliver more relevant notifications in your inbox. Get started at .
New features and enhancements available today
Improved subscription and notification user experience
  • Marketo Engage regional locations are now filtered based on the list of product offerings selected.
  • Marketo Engage email notifications are relevant to the user's region, location, and environment preferences.
Event subscription confirmation
  • You can now get an email confirmation when subscribing to on-going single event updates.
Global navigation usability enhancements
  • Consistent user experience with at the top level navigation menu.

Experience Cloud interface

General updates to Experience Cloud interface.
Updated interface menu
In Experience Cloud, the July 16, 2020 release updates the Application Switcher drop-down menu. It has been streamlined so that solution logos are removed, and the menu displays only the applications and services to which you have access.
See Experience Cloud interface product documentation for an example.
Unified product domain
Adobe has been updating the domain and interface header to unify and improve your experience across all Experience Cloud applications. These enhancements are designed to simplify your experience in small but important ways. These enhancements do not change your current workflows.
Updates include:
  • New application URLs:<application name> :
    • All products will eventually adopt this URL pattern. Look for new URLs to become effective throughout the month.
    • Browser support: Supported browsers include Microsoft Edge, Google Chrome, Firefox, Safari, and Opera (latest versions). Note: Although Experience Cloud interface supports these browsers, individual applications might not support every browser. (For example, Analytics does not support Opera, and Target does not support Safari.)
    • (Safari only) The domain change may cause cookie issues in Safari. Deselecting Prevent cross-site tracking in the Safari Privacy Preferences enables cookies across domains (and all cross-site experiences), and allows Experience Cloud to function on this new domain.
  • Easier switching between your organizations or to a different application.
  • Improved product help: Experience League is integrated into the product so that a help search also includes results from community forums and video content. This change simplifies access to more content and helps you get the most out of Experience Cloud. Additionally, click Help > Feedback to report issues or share your ideas with Adobe.
The following apps use the new domain:
App or Service
Experience Cloud home page
Adobe Target
Adobe Audience Manager
Adobe Launch
Adobe Experience Platform
Journey Management
Adobe Analytics
Customer Journey Analytics
Adobe Campaign Control Panel
Cloud Manager
Places Service
Software Distribution
Admin Tool (beta)
Board & Collections , a legacy filter in Marketing Cloud Assets selector, is being decommissioned.

Adobe Experience Platform

Release notes for the Experience Platform and application services, including Experience Platform Launch, Offers, People, Places, Mobile Services, and security bulletins.
Latest release date: June 10, 2020
See Experience Platform release notes for the latest information about Experience Platform.

Journey Orchestration

Using Adobe Experience Platform, orchestrate individual customer journeys at scale across experience channels by intelligently anticipating every individual’s needs in real time, wherever their journey takes them.

Additional resources for Journey Orchestration

Adobe Analytics

Release date: July 16, 2020

New features in Adobe Analytics

General Availability - Target Date
Workspace: New date range presets
July 16, 2020
Added 4 new date ranges ( This week/month/quarter/year (excluding today)) so that users can choose from date ranges that do not include partial-day data from today.
Data Repair API public beta
July, 14 2020
The Data Repair API provides you with a mechanism to delete or edit certain existing Adobe Analytics data. Data Repair requests are made by submitting a job definition to the Data Repair API, which includes the report suite, date range, variables, and actions to be applied to the data. Upon commencement of the public beta, the Data Repair API will support deletion of Activity Map data. Additional features will be rolled out at a later date. Contact Customer Care to join the Data Repair API public beta. Learn more...

New features in Customer Journey Analytics

General Availability - Target Date
No new features this month

New features in Media Analytics

Release date: July 16, 2020
General Availability - Target Date
June 18, 2020
The Media Launch Extension w/ AEP SDK now supports the following OTT devices:
  • Apple TV (tvOS)
  • Fire TV (Fire OS)
  • Android TV
May 29, 2020
Media Analytics customers can capture viewer interaction during playback using a standard set of solution variables for full screen, closed captioning, mute, picture-in-picture, and in-focus. You also have the flexibility to create custom player states. Player State Tracking variables are now available for reporting in Analysis Workspace. This feature requires one of the following:
  • Media JavaScript SDK 3.0 or higher
  • For use with the Adobe Experience Platform (AEP) SDK:
  • Media Analytics Extension (for web): Adobe Media Analytics (3.x SDK) for Audio and Video v1.0 or higher
  • Media Analytics Extension (for mobile): Adobe Media Analytics for Audio and Video v2.0 or higher
  • Media Collection

Fixes in Adobe Analytics

  • Fixed an issue that occurred after switching to a report suite with a different currency. The Workspace line chart did not reflect the correct currency. (AN-216655)
  • Fixed issues with visualizations being unreadable in downloaded PDFs. (AN-217949)
  • Fixed an issue that caused an error when adding a Hierarchy variable to a report suite. (AN-211974)
  • Fixed an issue that occurred when editing a data feed associated to a report suite that had a different time zone than the currently selected Reports & Analytics report suite. (AN-222474)
  • Fixed an issue with the Classification Rule Builder not working. (AN-219662)
  • Fixed multiple issues with classifications and classifications rules. (AN-223492, AN-220654, AN-219662, AN-223260)
  • Fixed an issue with the same segment returning different data in a virtual report suite compared to the parent report suite. (AN-201074)
  • Fixed an issue that prevented the download of report suite settings. (AN-223690)
  • Fixed an issue in Intelligent Alerts that prevented the Opt out of this schedule email link from working. (AN-223875)
  • Fixed an issue with an incorrect currency displaying for a virtual report suite. (AN-224781)
  • Fixed an issue with missing components errors in virtual report suites. (AN-224782)
  • Fixed an issue in which breaking down a classification of a dimension by another could return empty results when used with a calculated metric with participation allocation set. (AN-214089)

Additional Adobe Analytics fixes

AN-222672, AN-222813; AN-222892; AN-223272, AN-223432; AN-224062; AN-224108; AN-224163; AN-224339; AN-224456; AN-224449; AN-224552; AN-224553; AN-224786

Important notices for Analytics administrators

Date Added or Updated
EOL of Adobe Data Connectors
July 13, 2020
Adobe Data Connectors are powered by legacy technology that is no longer viable or supported. We have a new standard in the Adobe Exchange Partner Program that should be adopted for any integrations that wish to continue to be offered and supported. The official end-of-life date is still to be determined, but we anticipate it to be in the next 12-18 months (mid 2021 to end of 2021). Learn more...
Report suite mapping to IMS org
July 2020
The report suite mapping tool will be discontinued in November 2020. This feature powers integrations such as Advertising Analytics and Experience Cloud segment publishing in Adobe Analytics. A report suite must be mapped to an IMS org to enable these and other services. Newer report suites are automatically mapped upon creation. However, older report suites must be manually mapped to an IMS org. See Map report suites to an organization in the Core Services user guide to make sure all report suites belong to an IMS org.
Migration to unified product domain
Effective date: May 28, 2020
The migration to a unified product domain for Adobe Analytics, which began in January 2020, completed on May 28, 2020. While Adobe Analytics works to remove all domain references from its architecture, it is important to allowlist as a third-party cookie. When the full architecture migration is (soon) completed, we will notify you via the release notes and this allowlist step will no longer be needed. Here is a full list of recommended IP addresses and domains that you should allowlist.
If your organization blocks third-party cookies, please reach out to Customer Care to regain your access to Adobe Analytics.
New Adobe Analytics default landing page
Effective Date: June 18, 2020
On June 18, 2020, the default landing page for Adobe Analytics will change from Reports to Workspace. This change will occur for any users who have not previously set a custom landing page.
Third-party technology allowlist
March 12, 2020 (effective date)
Adobe Analytics has begun leveraging third-party technologies for feature rollout management and in-product support. The following URLs should be added to any necessary network firewall allowlists to ensure full feature access:
  • Gainsight:
  • LaunchDarkly:
Improved redundancy for Analysis Workspace availability
May 21, 2020
In order to ensure availability of Analysis Workspace, we are adding a secondary CDN (Content Delivery Network) for improved redundancy. The following URLs should be added to any necessary network firewall allowlists:
Change to how Entries/Exits are calculated in Workspace
April 7, 2020
In Analysis Workspace, as of March 2020, we have changed how the None value interacts with Entries/Exits. Because you can now turn Nones on and off in Analysis Workspace, we apply the None value after the entry or exit, whereas (for eVars) it used to be applied before entry or exit. For example, assume that the first hit of a visit has no value for eVars, but the second hit does. In Reports & Analytics the first hit will show as Unspecified for the Entry, but in Analysis Workspace it will show up as the value on the second hit.
EOL of Dashboard Archive
March 27, 2020
The View Archive setting under Manage Dashboards in Reports & Analytics will no longer be available as of October, 2020.
EOL of Analytics Legacy APIs
January 9, 2020
In November 2020, the following Analytics Legacy API services will reach their end-of-life and will be shutdown. Current integrations built using these services will stop working.
  • 1.3 Analytics APIs
  • 1.4 SOAP Analytics APIs
  • Legacy OAuth Authentication (OAuth and JWT)
We have provided a Legacy API EOL FAQ to help answer your questions and provide guidance on how to proceed. API integrations that employ these services can migrate to the 1.4 Analytics REST APIs or the 2.0 Analytics APIs . Legacy OAuth accounts can migrate to an Adobe IO Analytics integration account, which can be used to access both the 1.4 Analytics APIs and 2.0 Analytics APIs.
San Jose FTP Broker Ending for London and Singapore
July 2020
For customers in London and Singapore, we will no longer support brokering of data between London or Singapore and the San Jose data center .
EOL of Ad Hoc Analysis
Aug 6, 2018
Adobe announced the intention to end-of-life Ad Hoc Analysis. An end-of-life date will be shared once available. For more information, visit Discover Workspace .


For the latest updates on AppMeasurement releases, please refer to AppMeasurement for JavaScript release notes .

Adobe Audience Manager

New features, fixes, documentation and tutorials in Audience Manager.
Release date: July 16, 2020

New features and fixes in Adobe Audience Manager

  • Fixed an issue where customers were unable to map some segments to Amazon destinations. (AAM-54373)
  • Fixed an issue where the browser screen would freeze when customers opened a segment in a new tab. (AAM-55213)
  • Fixed an issue in the Onboarding Status Report , where customers could see a date mismatch between the date when clicking a bar in the graph and the date in the table. (AAM-55235)
  • Fixed a bug in the Administration section where the user interface would show an error icon instead of a confirmation message when customers were trying to delete users. (AAM-55186)
  • Fixed an issue with the Swagger API, where the x-api-key header was not being added to the curl request. (AAM-55392)
  • Improved the default sorting order for segments mapped to destinations in the destinations view. The mapped segments are now sorted by start date of the segment mapping, then by segment ID. (AAM-38494)
  • Multiple accessibility improvements across the interface. (AAM-48956, AAM-49012, AAM-49364, AAM-49363, AAM-49374, AAM-49579, AAM-55037).

Adobe Experience Manager

New features, fixes, and updates in Adobe Experience Manager (AEM). Adobe recommends customers with on-premise deployments to deploy the latest patches to ensure higher stability, security, and performance.

Product Updates


  • AEM Community Discussion
    Now you can look at all the AEM announcements and interesting references to internal and external bloggers in one place. See the AEM Community's Discussion section.

New Experience Manager courses and tutorials

New videos, tutorials, or courses published over the past month.
June 25, 2020
These tutorials walk you through the steps involved in creating multi-tabbed adaptive form. Learn to use tables, accordion layout, and rule editor to author business rules.
June 25, 2020
Learn to create a workflow for reviewing submitted data from an active form submission.
June 23, 2020
Processing profiles define the renditions to be created for assets in AEM as a Cloud Service.
June 23, 2020
Current and new users can learn about Dynamic Media Classic, its core capabilities, and the create , author , and deliver workflow.
June 23, 2020
Learn how to debug build and deployments for AEM as a Cloud Service.
June 16, 2020
Learn how to use logs to debug AEM as a Cloud Service. Logs act as the frontline for debugging AEM applications but are dependent on adequate logging in the deployed AEM application.
June 10, 2020
Dynamic Media 3D support for Adobe Experience Manager lets you easily customize and deliver interactive 3D-powered experiences at scale.
June 5, 2020
Learn how to use the Adobe Experience Manager (AEM) Project archetype to generate a multi-module Maven project as a starting point for a React application integrated with the AEM SPA Editor.
June 3, 2020
Learn how to access submitted data in the custom submit handler.

Adobe Campaign

Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.

New product releases

Release information for Campaign Classic, Campaign Standard and Control Panel.

Campaign Classic

Campaign Control Panel

New Campaign courses and tutorials

New videos, tutorials, or courses published over the past month.
June 26, 2020
Campaign Classic
This video explains the main Adobe Campaign Classic user interface and shows you how to navigate the main functionality.
July 8, 2020
Campaign Classic
Learn how to download and install the Adobe Campaign Client console, create and manage your connections to multiple environments, and verify access to the Adobe Campaign Client console.
June 19, 2020
Campaign Classic
Learn how Adobe Campaign Classic fits into the Adobe Digital Experience portfolio, as well as the primary features and capabilities.
June 12, 2020
Campaign Classic
Learn how to deploy an ad hoc email template
June 12, 2020
Campaign Classic
Learn how to configure an email template
June 12, 2020
Campaign Classic
Learn how to set email template properties
June 12, 2020
Campaign Classic/Control Panel
Learn how to generate and install a public/private GPG key pair for data encryption and how to import and install a public key for data decryption.
June 26, 2020
Campaign Standard
This video gives you an overview over the Adobe Campaign Standard user interface and explains how to navigate to key features and core functionality.
June 26, 2020
Campaign Standard/Control Panel
Learn how to generate and install a public/private GPG key pair for data encryption and how to import and install a public key for data decryption.

Advertising Cloud

Release notes for Adobe Advertising Cloud.


For Magento release notes, see:

Marketo Engage

Marketo Engage is a complete applications for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.

Core Marketo Engage updates

See Marketo release notes for the latest release information.

Upcoming features

The following features are releasing throughout the quarter:
  • New account-based segmentation
  • Save dashboard-specific filters
  • Export Bizible dashboards as PDFs
Sales Connect
Compose Window and Command Center updates/enhancements


Marketo Engage Success Center: Launching in February 2020. The Success Center is an in-product help center that enables you to search Product Docs and the Community, launch how-to guides, access adoption content, and more. Note: This feature will be launched as a beta in ANZ and will roll out to North America later in the quarter.


  • Asset API "_method" Parameter: After September 2020, Asset API Endpoints will no longer accept _method to pass Query Parameters in a POST body to bypass URI length limitations.
  • Internet Explorer Support Deprecation: Beginning with the July release on July 31, 2020, the Marketo Engage user interface will no longer be supported on Internet Explorer.
For cumulative and historical release notes, see Marketo release notes .