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About Breadcrumbs

Breadcrumbs are a navigational control that you can add to your website. The breadcrumb gives customers feedback on where they are within a search result set. It also helps them quickly back out to a previous step.

Using Breadcrumbs

The breadcrumbs track the term searched for and the subsequent facets that were selected to narrow down the result set.
Use the Breadcrumb settings to customize the breadcrumb control of your search presentation layer. If your presentation layer has more than one set of search results, the breadcrumb control acts on the primary search on the page.
You can edit a breadcrumb to change the default behavior, max value width, and value extension, and to select whether to include the query term.

Adding a new breadcrumb

You can add a breadcrumb bar so that a customer can track where they are on your website.
Be sure you reference the breadcrumb in your presentation template so that it is visible on the website.
To add a new breadcrumb
  1. On the product menu, click Design > Navigation > Breadcrumbs .
  2. On the Breadcrumbs page, click Add Breadcrumb .
  3. On the Add Breadcrumb page, set the options that you want.
    These settings affect both the behavior and the default presentation of a breadcrumb. You can override some of these settings by way of the presentation template's settings.
    Option
    Description
    Breadcrumb Name
    The name of the breadcrumb.
    Behavior
    Sets one of the following three breadcrumb behaviors:
    • Goto
      Goto removes all the breadcrumbs after the one that is clicked, and starts a new search at that point.
    • Remove
      Remove deletes from the path the breadcrumb that the customer clicked and then starts a new search. This behavior is useful when you want to let the customer undo steps in drilling down through the search.
    • Drop
      Drop removes all the breadcrumbs.
    For example, suppose you have a breadcrumb of 1 > 2 > 3 > 4. When a customer clicks on "2", it has the following results, based on the behavior you have chosen:
    • Go To - 1 > 2
    • Remove - 1 > 3 > 4
    • Drop - Entire breadcrumb is dropped, taking the customer back to the point before they started to drill down.
    Max Value Width
    Specifies the length of each value in the breadcrumb trail. You specify the setting as a number of characters.
    For example, a setting of 6 means that the breadcrumb trail can be up to 6 characters long, including spaces.
    Value Extension
    Specifies the ellipses to use when a breadcrumb is truncated.
    By default a "..." (ellipses) is used.
    Include Query Term
    Controls the presence of query term in a breadcrumb.
    Enable User-Defined Crumbs
    Check to let you use the User-Defined items in breadcrumbs using uX=[name]&[name]=[value] parameters in the URL. You can use processing rules to handle this parameters the way you want.
    For example, if this feature is enabled and you have the URL, https://search.host.com/?1=category&q1=Clothes&u2= type&type=Men&x3=kind&q3=Sweater in case if you have facets category and kind , your breadcrumb will look like Clothes > Men > Sweater .
    User-Defined Crumb Names
    A comma-separated list of all possible names of user-defined breadcrumb items.
    This option is only available if you check Enable User-Defined Crumbs .
  4. Click Add .
  5. (Optional) On the Breadcrumbs page, do one of the following:

Editing a breadcrumb

You can edit the settings of any breadcrumb that you have added.
Be sure you reference the breadcrumb in your presentation template so that it is visible on the website.
To edit a breadcrumb
  1. On the product menu, click Design > Navigation > Breadcrumbs .
  2. On the Breadcrumbs page, click Edit to the far right of a breadcrumb name.
  3. On the Edit Breadcrumb page, set the options that you want.
    See the table of options under Adding a new breadcrumb .
  4. Click Save Changes .
  5. (Optional) On the Breadcrumb page, do one of the following:

Deleting a breadcrumb

You can delete any breadcrumb that you have added.
To delete a breadcrumb
  1. On the product menu, click Design > Navigation > Breadcrumbs .
  2. On the Breadcrumbs page, click Delete to the far right of a breadcrumb name.
  3. In the Confirmation dialog box, click OK .
  4. (Optional) Do one of the following: