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General Data Protection Regulation

Learn about the General Data Protection Regulation and how to make a GDPR request.

General Data Protection Regulation

Learn about the General Data Protection Regulation and how to make a GDPR request.
The General Data Protection Regulation (GDPR) is a regulation intended to strengthen and unify data protection for individuals within the European Union (EU). To assist you with completing access and deletion requests you may receive from end users, Adobe has prepared a GDPR-ready solution for Adobe Social that allows you to request or delete data collected in your use of Adobe Social.
User data collected in your use of Adobe Social is collected through listening and moderation, consisting of social posts published across the social networks listed below. All other engagement data involves unpersonalized aggregated metrics.
For more information, see the Adobe Social and GDPR FAQ .

Make a GDPR Request

Use the GDPR request form to access or delete data collected in your use of Adobe Social.
To make a request:
  1. From the Adobe Social homepage, navigate to Settings > Privacy .
  2. Select a GDPR Request Type :
    • Access: Access all posts attributed to one or more authors.
    • Delete: Delete all posts attributed to one or more authors or specific post IDs.
    • Opt-out: Opt-out of social collection.
    Opting out of social collection does not delete any data previously collected in your use of Adobe Social.
  3. Fill in the Author Name field.
    See the table below for information on filling Author Name. Multiple comma-separated values can be included.
  4. (Optional) If submitting a DELETE request, fill in the Post IDs field.
    In addition to deleting all data attributed to an Author Name, you can delete individual posts by listing their Post IDs. Multiple comma-separated values can be included.
    For additional help, search online for instructions on locating profile or post IDs.
    Network
    Author Name
    Twitter
    Your Twitter handle without the "@" symbol, as in: https://www.twitter.com/your_handle/ .
    Facebook
    Your Facebook ID.
    Instagram
    Your Instagram ID and your Instagram handle, for example: "750833703:your_handle". Your handle can be found in your personal URL, as in https://www.instagram.com/your_handle/ .
    LinkedIn
    Your LinkedIn ID.
    Google+
    Your profile ID, as in https://plus.google.com/u/0/your_profile_id .
    YouTube
    Your channel name, as in https://www.youtube.com/your_channel .
    Dailymotion
    Your channel name, as in https://www.dailymotion.com/your_channel .
    Disqus
    Your ID, as in 'your_id' in tag:gnip.disqus.com:2012:account/your_id .
    Flickr
    Your ID, as in 'your_id' in https://www.flickr.com/people/your_id .
    Metacafe
    n/a
    Reddit
    Your ID, as in 'your_id' in https://www.reddit.co</span>m/user/your_id .
    Wordpress
    Your ID, as in 'your_id' in https://gravatar.com/your_id .
    Vk
    Your ID, as in 'your_id' in https://vk.com/your_id .
    Tumblr
    n/a
    Foursquare
    n/a
  5. Click on Create GDPR Request .
    After submitting a request, you will receive an email confirming your submission and a second email when your request is complete. For ACCESS requests, a link to a report including the data you requested will be provided.