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Common questions

My organization has two SFTP servers. How come I only see the one that is attached to my Production instance?
You most likely need to get an access to the Stage/Dev instance in order to be able to manipulate stage/dev instances’ SFTP server.
Reach out to your Organization Administrators so that they add you to the instance's admin users list for the desired stage/dev instance. Detailed information is available here .
My organization would like to use FTP servers rather than SFTP servers, can we do that?
FTP servers won’t be hosted by Adobe.